Windows 10: Unable to view a webcam feed from laptop but I can see from other devices

I have a favorite webcam feed that I look at regularly. About 9 months ago I began to get the broken link symbol below. I can see the webcam feed from my phone android and from my iPad. I just can not get it on my HP Windows 10 laptop. Any suggestions?

:)

 

install webcam on msi laptop

Hi 1papertiger,

This is Wil, one of the independent advisor, an expert with Windows 10 and a fellow Windows 10 user like you. I understand your concern about installing webcam on MSI laptops.

Most laptops have a built-in webcam on it, If it's not working, there's a problem with the driver or settings of it.

Step1: I request you to check for Hidden Devices in Device Manager. Please refer to these steps:

a. On the desktop, press Windows key + X and select Device Manager.

b. Click on View and select Show Hidden Devices.

c. Check for the webcam under Imaging Devices.

d. If the webcam is listed, then right-click on it and select Update Driver Software.

e. Select Browse My Computer for Driver Software and follow the prompted steps.

Step 2: Run the hardware troubleshooter and check if you receive any error messages.

a. On the desktop, press Windows key + W and type Troubleshooting.

b. Click on it and click on Hardware and Sound.

c. Click on Hardware and Devices and follow the prompted steps.

If the laptop doesn't have a built-in webcam on it, you would need to purchase an external webcam, plug it on your laptop and driver will download automatically.

I hope my suggestions help you. If you need further assistance please do reply back and I will respond as quickly as possible. Have a nice day.

Thanks,

Wilfred P.

Independent Advisor

 

Imaging Devices missing in Device Manager and Webcam doesn't working

Hi,

Since you mentioned that the said driver is missing in Device Manager, what we suggest is for you to check in the Hidden Devices section on Device Manager. Kindly follow the steps below:

• On the desktop, press Windows key + X and select
  Device Manager.
• Click on View and select
  Show Hidden Devices.
• Check for the webcam under Imaging Devices.
• If the webcam is listed, then right-click on it and select
  Update Driver Software
• Select Browse My Computer for Driver Software and follow the prompted steps.

Please post back with the result for further assistance

 

Webcam had disappeared

Hi,

The webcam may have stopped working due to hardware failure, or a loose cable that connects it to the device’s motherboard. We suggest that you try to show hidden devices in
Device Manager by following these steps:

• Right-click on the Start menu and select Device Manager.
• Click on the View tab and select Show hidden devices.
  

If you are seeing the webcam drivers, uninstall them. Then restart your device to check if Windows will be able to recognize the webcam and will install the drivers.

Let us know how it turns out.