Windows 10: Unable to view JPG's in specfic folders

Discus and support Unable to view JPG's in specfic folders in Windows 10 Support to solve the problem; Running clean install Windows 10 pro, I did add a reg fix to enable photo viewer, which worked fine. I have a many picture folders, which I was able... Discussion in 'Windows 10 Support' started by exasperated, Sep 20, 2015.

  1. Unable to view JPG's in specfic folders

    Running clean install Windows 10 pro, I did add a reg fix to enable photo viewer, which worked fine.

    I have a many picture folders, which I was able to view all fine. Suddenly only on a few folders (approx 3 from 40) I started getting "windows photo viewer can't open this picture because either photo viewer doesn't support this file format, or you don't have the latest updates to photo viewer, error. I tried to view the same jpg's using Win10 photo and get the error "it appears we don't support this file format"... One folder has a BMP image which also won't open with any app, including paint.

    Went to my backup copies, same issue. I can eliminate any malware or virus issue as I regularly scan my PC. I'm concerned because I could view these jpg's previously, I am thinking some sort of registry issue. I copied folder to USB and tried to open on another Win10 PC, with the same result. I then tried to open the jpg's on a Win 7 machine, same result. Have moved file from folder still won't open, check attributes of folder/files, I have full rights.

    Now I'm concerned that the 40 or so "precious" files have become corrupt which would include my backup copies. The fact I've tried to access these files on three devices without success.

    One Win10 device has the following event log entry;

    "Activation of app Microsoft.Windows.Photos_8wekyb3d8bbwe!App failed with error: The remote procedure call failed. See the Microsoft-Windows-TWinUI/Operational log for additional information."

    Copying un-effective JPEGS into the effective folders open, copying singles files from other folders to affective folder won't open.

    I tried to upload a file that won't open, it returns the message photo1.jpg this is not a valid image file.

    At a loss as I can't open these files on three devices, advice gratefully appreciated.

    exasperated, Sep 20, 2015
  2. DaveM121 Win User

    Can I select the Getty Images photo from 3 days ago as my Lock Screen background?

    Hu Jennifer,

    Open Windows File Explorer

    On the View Ribbon, check the box marked 'Hidden Items' and 'File name Extensions'

    In theFile Explorer's address bar, paste this:


    Inside that folder you will see a lot of files with long alpha numeric names

    They are jpg image files without the file extension

    Copy them into a new folder

    In the new folder, append .jpg to the name of each of those files, so that Windows recognises them as jpg image files

    Then set the folder view to large thiumbnails so you can find the image of the Eiffel tower
    DaveM121, Sep 20, 2015
  3. garym123 Win User
    groove music

    On your PC, go to the folder the music is in. at the top, select 'view', then 'content'.

    This lets you see what is actually in the tag for album art. It should be the complete art you expect.

    Other views use the jpg that is in the folder.
    garym123, Sep 20, 2015
  4. Unable to view JPG's in specfic folders

    Some sort of file corruption occurred when copying 29GB of photographs and movies from one drive to another, I used the tool recurva to recover the majority of corrupted files.
    exasperated, Sep 20, 2015
  5. wfbw Win User
    Hello Exasperated,

    I had a similar problem. I downloaded photos from my Canon Rebel EOS T5 camera to a laptop running Windows 7. Photos saved fine and I could open on this laptop. I then moved the files from the laptop to an external hard drive (WD Passport). When I try to open the files on a different laptop running Windows 10, I get the same error message you got. I've tried several different photo viewing programs (Photoshop Express, Windows Phot Viewer, Photo Gallery etc.) to open the files and none work. This sounds similar to your issue but files are not corrupted as I can still open them on the Windows 7 laptop - any ideas before I try recurve? Thanks
    wfbw, Apr 4, 2018

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