Windows 10: unable to view transferred photos

I have just tried to transfer photos from my android device to my laptop (a transfer I practice regularly).

On this occasion, none of the files I've transferred will open. "Photos" suggests "it appears that we don't support this file format" and other programs produce errors such as "something went wrong" however all other JPEG files are opening with no problems on all the same software so it clearly isn't actually about file format. The same photos are also not opening on my phone anymore.

Typically my photos are 2-4MB, and these ones have all been stripped back to <1KB during transfer. I fear they may have been corrupted (unusual when they never have been before), and wonder whether there's an alternate explanation, with more optimistic chances of recovery?

I've double-checked graphics drivers, etc as proposed on similar previous threads, but (a) that shouldn't be so selective in what will/won't view; and (b) everything is up to date.

:)

 

how to transfer photos from iphone to pc?

I suggest you use the search string "Iphone photo transfer" but I found this:

How to Transfer Photo from iPod to Computer?

 

Unable to view transferred files on the computer due to file permission issue on Windows 10.

Hi Andrea,



Please reply to a few questions asked below to understand the issue better:

• Which photo viewing application are you using on the computer?
• Did you check if you are able to view the pictures using other photo viewing application?

If haven’t tried, check if you are able to view the pictures using other photo viewing applications on the computer. If you are facing similar issue and able to access the old computer, check if you are able to view the picture files on connecting
the external device.



If you are able to access pictures in the old computer, give Full Control permissions to the folder by following the steps suggested in the above post, copy the same to an external drive and transfer onto the new computer and check
if the issue is resolved.



Write to us with the answers to the above questions and the status of not able to view photo files on the computer
for further assistance. Your reply is most important for us to ensure we assist you accordingly.



Thank you.

 

windows trouble transferring photos

Hello,



Thank you for writing to Microsoft Community Forums.

1. How are you trying to transfer photos from iPhone?
   
2. Have you tried transferring photos from any other device?
   
3. Have you tried connecting the iPhone to any other PC to transfer photos?
   

I suggest you to follow the steps mentioned below and check if that helps.



Method 1:

Since you are unable to access the photos on the iPhone, I suggest you to refer the article on

DCOM event ID 10016 is logged in Windows.



Method 2:



Re-install iTunes and check.

1. Go to Settings > Apps > Apps & features.
   
2. Search for iTunes and click on it.
   
3. Now click on uninstall and follow the instructions.
   

Also, you can refer the article to
Import photos and videos from phone to PC.



Hope it helps.

Let us know if you got the help you needed by clicking ‘Yes’ or ‘No’.



Regards,

Prakhar Khare

Microsoft Community – Moderator