Windows 10: Unaddressed error in Macrium Reflect Free causing backup aborted

I have the latest version of Macrium Reflect Free and have used it successfully create Full and Differential backups but i removed the external usb hdd to do a backup on another pc recently and when the scheduled backup tried to run it had no destination drive to use so I reattached the drive, deleted the schedules and started again but now i get this message just trying to run the first Full backup:

Backup aborted! - Unable to read from disk - Error Code 21 - The device is not ready.

This error message is not listed anywhere in the Reflect forum nor does it come up with a search of the forums.

Can anybody help me out with this? Here is the summary:

Image ID - D4CE26B996B3AA27

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Imaging Summary


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Backup Definition File: e:\djhardway\onedrive\documents\reflect\mybackup_differential.xml
Auto Verify: Y
Maximum File Size: Automatic
Compression: Medium
Password: N
Intelligent Copy: Y
Power Saving: N
Email On Success: N
Email On Failure: N
Total Selected: 53.56 GB


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Destination:
Backup Type: Full
File Name: J:\studio1745_backups\Reflect_backups\D4CE26B996B3AA27-00-00.mrimg


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Operation 1 of 2
Hard Disk: 1
Drive Letter: N/A
File System: NTFS
Label: System Reserved
Size: 500.0 MB
Free: 113.6 MB
Used: 386.4 MB


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Operation 2 of 2
Hard Disk: 1
Drive Letter: C
File System: NTFS
Label:
Size: 111.30 GB
Free: 58.12 GB
Used: 53.18 GB


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Starting Image - Tuesday, May 09, 2017 15:27:31
Initializing
Destination Drive: Seagate ST950042 Ext USB HDD (J*Smile - Free Space 207.67 GB
Free space threshold: Delete oldest backup sets when free space is less than 5.00 GB

Creating Volume Snapshot - Please Wait
Volume Snapshots Created


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Saving Partition - System Reserved
Reading File System Bitmap
Saving Partition


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Saving Partition - (C*Smile
Reading File System Bitmap
Saving Partition
Gathering Windows Events - Please Wait


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Backup aborted! - Unable to read from disk - Error Code 21 - The device is not ready.


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I/O Performance: Read 589.1 Mb/s - Write 167.8 Mb/s

Macrium Reflect Free Edition for non-commercial use v6.3.1745 - 35-TKY6-X5KM-FP8T-B7DE-WTMV-7CFFVXS

I am attaching the VSS log file from this backup as well...

Thanks,

Danny R

:)

 

Disk Imaging

Hi, this is Rob again.

Try Macrium Reflect - Free for home use.

How to Create a Full-Disk Backup of Your PC with Macrium Reflect

https://www.howtogeek.com/howto/7363/macrium-re...

Macrium Reflect - Free

Macrium Software | Macrium Reflect Free

Hope that helps and feel free to choose a rating and have a great day!

 

Creating a full system image fails with error 0x807800c5

Hi Epj0211, I am Rob a volunteer and a 10 time and dual award MVP specializing in Windows troubleshooting and Bluescreen analysis.

Windows Backup has all sorts of issues.

Use Macrium Reflect - Free

https://www.howtogeek.com/howto/7363/macrium-re...

Macrium Reflect - Free

Macrium Software | Macrium Reflect Free

Please let us know the results and if you need further assistance.