Windows 10: unauthorized remote access, how do I find the program & then stop it?

Discus and support unauthorized remote access, how do I find the program & then stop it? in AntiVirus, Firewalls and System Security to solve the problem; Hi guys a friend of mine recently let a guy into her system from 'Microsoft' (yeah I know Ive told her many times !) anyway he's obviously installed... Discussion in 'AntiVirus, Firewalls and System Security' started by shawie60, Sep 27, 2019.

  1. SHAWIE60
    shawie60 Win User

    unauthorized remote access, how do I find the program & then stop it?


    Hi guys a friend of mine recently let a guy into her system from 'Microsoft' (yeah I know Ive told her many times !) anyway he's obviously installed something so he can log on and do what he likes. (she thought it was teamviewer but I cant find any reference to that) I have anydesk on so I can help her.
    He locked her out of her account but I sorted that. Ive run the proprietory virus scanners both online and offline, and removed a few bits but nothing that would allow login. Ive checked the event security logs and found when he got in but so far I haven't come across the program/culprit is there a better easier/way to do this or program to help?
    Ive run a network scanner/task manager in case he logged in again and I could see whats happening but that's not happened .. she has windows 10 Home v1903
    any advice appreciated

    :)
     
    shawie60, Sep 27, 2019
    #1
  2. JDARMSTRONG
    JDArmstrong Win User

    log of remote unauthorized access

    where is the log of remote unauthorized access attempts?
     
    JDArmstrong, Sep 27, 2019
    #2
  3. CORDUROY_JR
    Corduroy_Jr Win User
    help to remote connect

    not sure how to use both programs u 2 suggested, i need more helpful steps thanks
     
    Corduroy_Jr, Sep 27, 2019
    #3
  4. DAVEM121
    DaveM121 Win User

    unauthorized remote access, how do I find the program & then stop it?

    Remote access

    Hi zabby937

    Did you allow those Tech Support scammers to have Remote Access to your PC, they would have asked you to allow that?

    Once you have turned off Remote Access, they can no longer access your PC.

    Open Control Panel - Programs and Features, order that list by Date Installed

    Check for any software installed on that date, like TeamViewer or LogMeIn, if you find any remoting application like those, uninstall it

    Other than that, you have taken all the right steps and your PC will be fine, you do not need to worry about this further . .
     
    DaveM121, Sep 27, 2019
    #4
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unauthorized remote access, how do I find the program & then stop it?

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