Windows 10: undefined.com malware

I have a desktop running windows 8.1 that has been bit by the undefined.com malware. I have tried every suggestion I could find on the internet. Several of the malware programs will remove it unit I reboot then it comes back. Something funny once a program finds it, it won't find it on the second run of the software. Spyhunter does'nt even find it. I need HELP. Malware is only on Firefox IE is ok.

Thanks

Ed

:)

 

Malware or Worm

I have run my Microsoft Defender several times and after scanning over almost a million files nothing was found. However, I am overwhelmed by something called "Ads by SHH-each" on everything I open on my computer. It does the same thing, posting obnoxious
ads, with both Chrome and Firefox. I'm been quite happy with your service over the many years, but HELP! - please!

 

Malware or Worm

Thanks, all, for your help, but nothing works. I've tried both Malwarebytes and AVG and nothing - it's still there. Taking it to a computer guy at Staples who is confident he get rid of it. $160, but worth it IF it works.

 

At the risk of suggesting something you have already tried......................
Have you tried Malwarebytes ?
If not, here is the link. Install the Free edition first. If you like it, you can buy the Premium version later.
Malwarebytes for Windows

 

Here is a comprehensive How to guide
Remove Undefined.com redirect (Virus Removal Guide)
https://malwaretips.com/blogs/remove...-com-redirect/

You can google for other removal guides.

 

Hi econnelly,

There's a good chance that it was never thoroughly removed if it's coming back.

I'd look at what davidhk suggested as far as MalwareBytes, as a google search shows that program as being one that does remove what you have. Another decent one is SuperAntiSpyware (portable), which is also free, although I did not read that it specifically fixes the 'undefined.com' infection, but it's still good to have.

 

This link seems to have outlined the steps required to remove such infections

 

Nice.
You are welcome.
Please mark your thread as Solved.
Thank you.