Windows 10: Undo Administrator Account tied to a Microsoft Account

My first real need to make a system image was in 2015, as a precaution before the free upgrade from W7 to W10. I found it so useful that I now routinely keep a system image on a second partition on all my machines - effectively my personal 'factory reset' image.

System Restore has been known to be unreliable in the past. Anyway, it takes so long to prepare to restore that you could easily restore a system image in about the same time it takes System Restore to finally tell you it failed..

 

Okay. With this being a MSA couldn't you contact MSA's tech support to reset these passwords and permissions?

Looking around I found what to do to recover your msa before you actually try to contact msa tech support and if all else fails there's email and chat at the bottom. I looked for a phone support number and iirc its on one of the account help pages, my apologies that I can't be more precise. Found it, see below.

My pleasure.

Related:
Microsoft account help
What happens if there's an unusual sign-in to your account
This one has the phone number near the bottom Contact Microsoft Store Support

 

You are so right! I'm no fan of system restore either & would never rely on to get out of a jam. I agree, you can restore to an image and be back on the road fairly quick. I like your "personal factory reset" routine, just not on an internal partition. Hopefully you have it on two other locations, external drive, cloud storage or DVD. When that internal drive fails, you are still covered. My customers tend to believe their data is safe on their machine. I ask them why they have auto, homeowners and life insurance...how important is your data...that's when they get it.

As for mas account recovery, if you register a secondary email and your mobile phone you will be able to get back control of the account.

 

I have control of the account. The issue is un-syncing it with a local account. Adding a secondary email and mobile doesn't do anything to restore the local account. I can't change the MSA because it will lose all the info from my Child's xbox history etc...

So not to confuse any issues here the MSA is fine and accessible that's not the issue. The issue is how to untie it from my local admin account on my computer without destroying the child account.

This sucks but it's a very complex issue and hard to explain in text. Pics show more about what is going on.

Something else new that is on the local account now shows in the lower right systray area.

 

Oh, that's just there for convenience. The whole system, including the partition with the system image(s), is also imaged to an external HDD.

 

More info. Online I show no apps linked to the pc but I did show the pc device. When I remove it I get this screen but there is no "Disconnect my microsoft account" located anywhere.

 

I've also tried to remove the child account completely from family and re-add them back as an adult however the account always shows it's using ms family features. Which it's not when I completely removed it.

 

Please forgive, I did read that. I'm new to posting here, mainly reading posts to get help/information and feeling I have little to contribute....There are folks here with a lot more smarts than myself...! I try to help friends, family & neighbors and know enough to be less than dangerous! At 68 I try to learn/figure out something new everyday!

 

No forgiveness needed. We're all here to learn and share. I'm not much younger than you and I still learn something new here each day. *Smile

 

Hey The1TruJok3r,
Not sure if you've seen this or if it's even applicable to your issue. Thought it might help to compare what you did to remove device vs what this guy did to remove device and remove it from the store account.

The instructions on this site to unlink a laptop or PC from a Microsoft account were sparse and misleading. I just completed the procedure on a Windows 10 laptop and recorded the process for my later use. You may find this helpful, too.
Create a local admin account before proceeding per Microsoft instructions.
Log into user’s laptop using their account credentials.
In settings, find Accounts
In Accounts, scroll down to the “Microsoft Account” (bottom right). Right click
You are taken to htps://account.microsoft.com/xxxxxx (The user’s account page.)
Scroll down to the bottom of the page. Under “Devices” left click the description of the laptop. i.e. “Username HP255 G3 Notebook PC.”
Place mouse pointer over the description and left click. A new page opens with options like “Find my device” and “Remove laptop.”
Left click “Remove laptop.” A new page opens to sign in.
Using user’s credentials, sign in.
A new page opens “Remove your laptop.” Check the box that says, “I’m ready to remove this device.”
Click the newly activated “Remove” button
New page: “Almost done! Now, reset your laptop.” Text indicates that the laptop has been removed but can be associated with the Microsoft account at a later date. There is also a link “Remove it from the Store Account. " Use that link.
This opens a new page “Devices with apps and games you downloaded from the Store” if any such apps were downloaded (i.e. Office 365). Click on the hyperlinked apps “Remove.”
This opens a new page. “Remove your laptop.” Check the box that says “I’m ready to remove this device: Username”
Now click the newly enabled “Remove” button. (Yes, again)
This opens a new page “Laptop removed.” Click “Okay”
This opens a new page “Devices with apps and games you downloaded from the Store.” (Yes, again.)
Click on the user’s icon on the top right of the page and sign out.
This takes you back to a sign-in page at Microsoft. Close the page, and use the account without the Microsoft connection or sign out to use a different account as created before the laptop was disassociated.
To completely remove the user account from the laptop, now go to the control panel and using an account with administrative privileges, delete the former account within “User Accounts.” It typically takes a few minutes to delete the account and the associated files if that option was selected.


HOW TO UNLINK OR DISCONNECT WINDOWS 10 FROM MICROSOFTHOTMAIL - Microsoft Community

 

Yup I've tried all those things except removing the old account because I can't do that because that loses everything. The thing I am trying to do is avoid a reinstall of the profile at all costs as so much is tied to it.

What I'm trying to do is disconnect a MSA account that is tied to my local "non built-in" admin account. I am not using the built-in account. Just a local account that is part of the administrators group.

This account shows it's local but it still shows the child's MSA email under it and no way to convert to local because it is local already and it's saying it's controlled by ms family features even though I've gone into the MSA and changed the childs birthdate to be an adult and I've removed from the family it still shows the local account tied to the MSA and still shows using family features.

Completely at a loss here.....

 

If I could get this fixed I think this would solve my problem. If I can get this to appear then I could just convert the account. The convert to local account is missing on my system. Or if there were a way to fully tie my local account to another MSA and then convert back to local. It's like it's stuck in some off the wall hybrid state.

 

Nobody has any other ideas.