Windows 10: Unexpected charges

Discus and support Unexpected charges in Microsoft Windows 10 Store to solve the problem; My PayPal says I paid £59.99 to Microsoft Luxemburg S.A.R.L. But I do not know what I have paid for. The invoice number is Z30SC3QB1PJA. Please can you... Discussion in 'Microsoft Windows 10 Store' started by Oluwatobi, May 5, 2019.

  1. Oluwatobi Win User

    Unexpected charges


    My PayPal says I paid £59.99 to Microsoft Luxemburg S.A.R.L. But I do not know what I have paid for. The invoice number is Z30SC3QB1PJA. Please can you run that through your system?

    :)
     
    Oluwatobi, May 5, 2019
    #1

  2. Unexpected Store Exception

    Hi,

    Many factors can be involved with the Unexpected Store Exception
    blue screen error such as a conflict with some third-party software, a faulty RAM, or a hardware failure. To rectify such issue, we'd like to ask a few questions:

    • Were there any changes made on your computer settings prior to this issue?
    • Does your computer have the most recent update for Windows 10?

    Meanwhile, we suggest that you follow the series of steps in this
    article
    which lists some troubleshooting instructions suitable for blue screen errors.

    We look forward to your response.
     
    Angela Pun, May 5, 2019
    #2
  3. Unexpected Shutdown

    Hi

    Please see response to your questions below

    • Did you make any changes on the computer prior to this issue?
    No changes other than about a month ago reinstalling W10.

    • What troubleshooting steps have you done so far?
    Other than checking updates have successfully installed, none as not sure approach to take.

    • What was the exact error code/message you have received?
    No error code or message received. On the first occasion I was looking at outlook and without any warning the PC shutdown. It was almost as if it was a desktop (it is a laptop) and the power stopped. The laptop was plugged into the mains and in addition
    the battery had a full a full charge.

    On restarting the laptop no error message came up and I only noted a small difference in boot up, that for a short period a blue screen was displayed (not normally seen on boot up) and then the start screen appeared for me to log in.

    As mentioned previously the only reference to this is from the log which in the summary states that there was an unexpected shutdown.
     
    GrahamDavies571, May 5, 2019
    #3
  4. Junaid_A Win User

    Unexpected charges

    Blue Screen - Unexpected Kernal mode trap

    Hi Anne,

    Thank you for writing to Microsoft Community forum.

    This issue may occur when your computer lacks sufficient kernel space to process kernel-mode drivers

    To have a better clarity on the issue and guide you accordingly, respond to the questions listed below.

    1. What is the make and model of the PC?
    2. Were there any changes made on the computer prior to this issue?

    Meanwhile, you may try the troubleshooting steps suggested in the articles listed below and check if it works:

    1. Troubleshoot blue screen errors.
    2. Troubleshoot UNEXPECTED_KERNEL_MODE_TRAP
    3. Bug check: UNEXPECTED_ KERNEL_ MODE_ TRAP

    Regards,
     
    Junaid_A, May 5, 2019
    #4
Thema:

Unexpected charges

Loading...
  1. Unexpected charges - Similar Threads - Unexpected charges

  2. Unexpected Store Exception in Windows 10

    in Windows 10 Drivers and Hardware
    Unexpected Store Exception in Windows 10: I have a Unexpected Store Exception in Windows 10. I have run chkdsk with no errors. There appears to be a number if unasigned drivers, which is indicated that may be the cause of the error. I have tried using dsim to repair the errors but to no avail. The varius utilitys /...
  3. The "GetVersionTask" task failed unexpectedly.

    in Windows 10 Network and Sharing
    The "GetVersionTask" task failed unexpectedly.: I have repaired Visual Studio, however this is what follows each time I try to update my Web project: Severity Code Description Project File Line Suppression State Error The "GetVersionTask" task failed unexpectedly....
  4. Laptop shutting down unexpectedly while using

    in Windows 10 Performance & Maintenance
    Laptop shutting down unexpectedly while using: Hi, My Dell Laptop was shutting down unexpectedly while using. In the event viewer, it is showing, Kernel-Power. I'm posting the Log. I tried updating my drivers, but still the problem is not resolved. Please help me. Log Name: System Source:...
  5. Random Crashing Unexpected Kernel Mode Trap

    in Windows 10 BSOD Crashes and Debugging
    Random Crashing Unexpected Kernel Mode Trap: Done Memory Check, System Scan. BlueScreenView minidump doesn't make much sense. [ATTACH] Unsure what to do now. Windows 10 Pro 1809 Build 17763.475. Warm Regards, Michael...
  6. Computer shut down unexpectedly

    in Windows 10 BSOD Crashes and Debugging
    Computer shut down unexpectedly: Hi everyone, My computer recently starts to crash during intensive gaming. Can anyone tell me what the error means from Windows Reliability Report? Here is my computer specs: Intel i7-8700k MB: Asus rog Maximus X Hero GPU: MSI RTX 2080ti Gaming X Trio RAM: G.Skill...
  7. Computer unexpectedly restored Win 8.1 - can I upgrade to Win10 again?

    in Windows 10 Installation and Upgrade
    Computer unexpectedly restored Win 8.1 - can I upgrade to Win10 again?: Yesterday a friend's computer (Windows 10 auto upgrade from 8.1, years ago) suddenly refused the (only) user password, probably due to a failed update (Windows or Office365). Of course, no pwd recovery disk, it's a local account etc. After some wizardry I managed to log in...
  8. Recurrent BSOD. UNEXPECTED KERNEL MODE TRAP.

    in Windows 10 BSOD Crashes and Debugging
    Recurrent BSOD. UNEXPECTED KERNEL MODE TRAP.: So, For a while, a few months I would say, I've been getting this kernel error thing. The thing comes and goes. Every time I fixed it by reinstalling windows from scratch, for a while the computer would work okay, then after some time the BSOD pops again. I don't know what I...
  9. Unexpected charges

    in AntiVirus, Firewalls and System Security
    Unexpected charges: My PayPal says I paid £59.99 to Microsoft Luxemburg S.A.R.L. But I do not know what I have paid for. The invoice number is Z30SC3QB1PJA. Please can you run that through your system?...
  10. Unexpected charges

    in AntiVirus, Firewalls and System Security
    Unexpected charges: Hi I got an unexpected charge of £59.99 with invoice number Z30SC3QB1PJA. I do not know what this charge is for and would be very grateful for an explanation. Thank you....