Windows 10: Unexpected restart - Kernel 41

Discus and support Unexpected restart - Kernel 41 in Windows 10 Support to solve the problem; Hi, hope you guys can help me. I'm Brazilian, my english is rusty and newer here, Thanks for ur attention. My pc keep restarting after stress, when I... Discussion in 'Windows 10 Support' started by gabrielponc, Nov 14, 2020.

  1. Unexpected restart - Kernel 41


    Hi, hope you guys can help me.
    I'm Brazilian, my english is rusty and newer here, Thanks for ur attention.
    My pc keep restarting after stress, when I open a game, or I do a FurMark cpu and gpu stress test.
    I've already tested psu voltages with a multimeter. the voltages don't get lower when restart happen , it stay stable. fans don't stop just get a little slower (I guess its normal when pc starts)
    Already cleaned, reinstalled os, start with just one mem ram

    V2 Log collector
    DM Log collector

    Test PC - Google Drive

    Windows Version: 20H2 (OS Build 19042.572)

    :)
     
    gabrielponc, Nov 14, 2020
    #1

  2. Kernel-Power event id 41. BugcheckCode 0

    Hello,

    Thank you for writing to Microsoft Community Forums.

    In-order to get more clarity on this issue and to assist you with appropriate troubleshooting steps, reply with answers to the below questions:

    1. Are you aware of any changes made on your PC, prior to this issue?
    2. Is this issue specific while playing a particular game?
    3. Which edition of Windows are you currently using?

    A Kernel Power Event 41 can occur in the following scenarios.

    Scenario 1: The computer restarts, and there is a Stop error BugcheckCode in the event data.

    Scenario 2: The computer is shut down by pressing and holding the power button.

    Scenario 3: The system randomly restarts and no Stop error BugcheckCode is listed, or the computer is completely unresponsive (hard hang).

    I suggest you refer the article on Kernel
    Power Event ID 41
    and follow the steps for the scenario that is causing this error on your PC.

    Additionally, you can refer the article on Windows
    Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows

    and check if that helps.

    Regards,

    Sandeep Kumar M

    Microsoft Community – Moderator
     
    Sandeep_KM, Nov 14, 2020
    #2
  3. Remon Ont Win User
    NETLOGON error seems to be causing unexpected crashes and Kernel Power error (41). How do I fix this?

    Hi Kelly,

    This might be due to corrupted system file or if computer was shut down/restarts unexpectedly.

    We would like to know some additional information:

    • What troubleshooting steps have you done so far? for us to avoid giving troubleshooting steps that you've already tried.
    • Can you provide us with a screen shot?

    In the meantime, please check this
    article
    about Windows Kernel event ID 41 error and solution.

    Let us know how it goes.
     
    Remon Ont, Nov 14, 2020
    #3
  4. axe0 Win User

    Unexpected restart - Kernel 41

    Power Kernel 41 Error, During Gaming, Possibly Software?


    @storm shadow, I already explained that in post 7
    There are 3 different crashes

    1. A freeze crash
    2. A sudden shutdown/restart crash
    3. A bluescreen crash

    A memory dump will only be created when a bluescreen crash occurs.
    A kernel event id 41 only means an unexpected power problem has occured what happens with both a shutdown/restart and bluescreen crashes.
     
Thema:

Unexpected restart - Kernel 41

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