Windows 10: Unexpected shut down

Discus and support Unexpected shut down in Windows 10 Performance & Maintenance to solve the problem; Since the last update in February my desktop does not shut down properly . When I first had the issue and used the troubleshooter it told me the sleep... Discussion in 'Windows 10 Performance & Maintenance' started by MarkK_, Mar 5, 2021.

  1. MarkK_ Win User

    Unexpected shut down


    Since the last update in February my desktop does not shut down properly . When I first had the issue and used the troubleshooter it told me the sleep and monitor close was set too long . I had both set for "never ". I reset them for a hour . This desktop does not have a battery . Running Win 10 with Edge .


    Now when I start the PC in the morning I get a dark monitor but the PC is running . My mouse and keyboard are lit and I can hear the hard drive spinning . The only way I can get the monitor up is to force a shut down by holding the power button . When I checked the reliability monitor it stated there was an unexpected shut down the previous evening . I close all the windows and make sure my programs are closed before I select the "shut off " option in the menu .


    Don't know what else to do . Any help ? Thanks .

    :)
     
    MarkK_, Mar 5, 2021
    #1

  2. Unexpected Store Exception

    Hi,

    Many factors can be involved with the Unexpected Store Exception
    blue screen error such as a conflict with some third-party software, a faulty RAM, or a hardware failure. To rectify such issue, we'd like to ask a few questions:

    • Were there any changes made on your computer settings prior to this issue?
    • Does your computer have the most recent update for Windows 10?

    Meanwhile, we suggest that you follow the series of steps in this
    article
    which lists some troubleshooting instructions suitable for blue screen errors.

    We look forward to your response.
     
    Angela Pun, Mar 5, 2021
    #2
  3. Junaid_A Win User
    Blue Screen - Unexpected Kernal mode trap

    Hi Anne,

    Thank you for writing to Microsoft Community forum.

    This issue may occur when your computer lacks sufficient kernel space to process kernel-mode drivers

    To have a better clarity on the issue and guide you accordingly, respond to the questions listed below.

    1. What is the make and model of the PC?
    2. Were there any changes made on the computer prior to this issue?

    Meanwhile, you may try the troubleshooting steps suggested in the articles listed below and check if it works:

    1. Troubleshoot blue screen errors.
    2. Troubleshoot UNEXPECTED_KERNEL_MODE_TRAP
    3. Bug check: UNEXPECTED_ KERNEL_ MODE_ TRAP

    Regards,
     
    Junaid_A, Mar 5, 2021
    #3
  4. Rose Cal Win User

    Unexpected shut down

    unexpected store exception

    Hi Rob,

    A blue screen error with error message unexpected store exception may possibly occur if a problem causes your PC to shut down or restart unexpectedly. To assist you better, we'd like to know the build and version of Windows 10 you're using.

    Meanwhile, we suggest that you follow the steps in this article on how to troubleshoot blue screen errors.

    Let us know if you need further assistance.
     
    Rose Cal, Mar 5, 2021
    #4
Thema:

Unexpected shut down

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