Windows 10: Unexpected Shutdown Event ID 109

Discus and support Unexpected Shutdown Event ID 109 in Windows 10 Support to solve the problem; Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without... Discussion in 'Windows 10 Support' started by MDe, Sep 21, 2016.

  1. MDE
    MDe Win User

    Unexpected Shutdown Event ID 109


    Several times over the last few weeks, I noticed that my computer (Dell Optiplex 9020) had rebooted while left on overnight. Then today, without warning, the light blue (not BSOD) WIn 10 Restarting screen appeared while I was doing something noninvasive, like checking email. Then the system rebooted.

    The event viewer offered the following clues:

    Event ID 109
    The kernel power manager has initiated a shutdown transition.


    Shutdown Reason: Kernel AP

    Event ID 1074
    The process C:\WINDOWS\system32\winlogon.exe (MARK-9020) has initiated the restart of computer MARK-9020 on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found
    Reason Code: 0x500ff
    Shutdown Type: restart
    Comment:


    I would be very grateful to hear back from members who have solved this problem.
    Thanks!

    :)
     

  2. Windows 10 video tdr failure (atikmpag.sys.sys)

    Log Name: System

    Source: EventLog

    Date: 17/10/2016 16:45:42

    Event ID: 6008

    Task Category: None

    Level: Error

    Keywords: Classic

    User: N/A

    Computer: DESKTOP-S4RSUA9

    Description:

    The previous system shutdown at 8:30:23 AM on ‎10/‎17/‎2016 was unexpected.

    The problem arises from something you installed or changed before this unexpected shutdown.
     
    Gerry C J Cornell, Sep 21, 2016
    #2
  3. tfcagain Win User
    KB4054517 Update Dec 12 2017 Causes BSOD and Sudden Restarts

    The installation of this update seemed to hangup then restarted the computer without warning. On the restart everything seemed OK, and the update was listed as successful.

    Subsequent to that the computer generated BSoDs it seemed after about 1 or 2 hours.

    The reports were :-

    After the update the Reliability report showed 3 events :-

    Windows Stopped Working

    Description

    The computer has rebooted from a bugcheck. The bugcheck was: 0x000000ef (0xffff9c02234de5c0, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000).

    Hardware Error

    Description

    A problem with your hardware caused Windows to stop working correctly.

    Problem Event Name: LiveKernelEvent

    Code: 190

    Parameter 1: 15

    Parameter 2: ffffffffc0000033

    Parameter 3: 0

    Parameter 4: ffffc7842b024080

    OS version: 10_0_16299

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.16299.2.0.0.256.48

    Locale ID: 2057

    Shutdown Unexpectedly

    Problem signature

    Problem Event Name: BlueScreen

    Code: ef

    Parameter 1: ffff9c02234de5c0

    Parameter 2: 0

    Parameter 3: 0

    Parameter 4: 0

    OS version: 10_0_16299

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.16299.2.0.0.256.48

    Locale ID: 2057

    The following day, there were several events :-

    Windows was not properly shut down

    Description

    The previous system shutdown at 12:07:40 AM on ‎12/‎13/‎2017 was unexpected.

    Windows stopped working

    Description

    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000109 (0xa39fcc595ba02525, 0xb3b6d8dfae22f2f4, 0x00000000c0000082, 0x0000000000000007). A dump was saved in: C:\WINDOWS\MEMORY.DMP. Report Id: 65483200-d206-4693-af28-b858052a28d6.

    Hardware Error

    Description

    A problem with your hardware caused Windows to stop working correctly.

    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 190

    Parameter 1: 15

    Parameter 2: ffffffffc0000033

    Parameter 3: 0

    Parameter 4: ffffc6830c17d700

    OS version: 10_0_16299

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.16299.2.0.0.256.48

    Locale ID: 2057

    Shutdown Unepectedly

    Description

    Problem Event Name: BlueScreen

    Code: 109

    Parameter 1: a39fcc595ba02525

    Parameter 2: b3b6d8dfae22f2f4

    Parameter 3: c0000082

    Parameter 4: 7

    OS version: 10_0_16299

    Service Pack: 0_0

    Product: 256_1

    OS Version: 10.0.16299.2.0.0.256.48

    Locale ID: 2057

    Windows was not properly shut down

    Description

    The previous system shutdown at 11:02:40 AM on ‎12/‎13/‎2017 was unexpected.

    Windows was not properly shut down

    Description

    The previous system shutdown at 12:23:30 AM on ‎12/‎13/‎2017 was unexpected.

    Windows was not properly shut down

    Description

    The previous system shutdown at 2:15:14 PM on ‎12/‎13/‎2017 was unexpected.

    I gave up and then :-

    I created a new Restore Point (in case)

    Then checked the computer with a DELL Support Assist (No problems found)

    Then Uninstalled KB4054517 from PC Settings Updates & Security

    Since then (thankfully!) no further problems.

    I hope this is useful for anyone else experience this same problem.
     
    tfcagain, Sep 21, 2016
    #3
Thema:

Unexpected Shutdown Event ID 109

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