Windows 10: Unexpected shutdowns with no warning - event logs attached

This has been happening since last 24 hours, My toshiba laptops shuts down automatically without showing any warning, the first it happened about 20 minutes after I turned it on , after the shutdown I again hit the power button and it started normally but after 2 minutes it happened again. I put it away and this afternoon I again turned it on and the same happened after 15-20 minutes this time when I tried turning it own it was not responding, I placed My hand underneath and it was hot around the fan and exactly under the touchpad. After 2-3 minutes I was able to turn it on again but it shutdown after a minute.
The fan is working , I do not see any hardware problem as well because its working FINE right now (been on for about 40 minutes)
I just checked the event logs and this is what I for the unexpected shutdowns.

THE FIRST SHUTDOWN LOG

HTML Code: EventData11:57:08 PM‎3/‎6/‎2017439802E1070300010006001700390008004B00E1070300010006001200390008004B00600900003C000000010000006009000001000000B00400000100000000000000Binary data: In Words 0000: 000307E1 00060001 00390017 004B0008 0010: 000307E1 00060001 00390012 004B0008 0020: 00000960 0000003C 00000001 00000960 0030: 00000001 000004B0 00000001 00000000 In Bytes 0000: E1 07 03 00 01 00 06 00 á....... 0008: 17 00 39 00 08 00 4B 00 ..9...K. 0010: E1 07 03 00 01 00 06 00 á....... 0018: 12 00 39 00 08 00 4B 00 ..9...K. 0020: 60 09 00 00 3C 00 00 00 `...<... 0028: 01 00 00 00 60 09 00 00 ....`... 0030: 01 00 00 00 B0 04 00 00 ....°... 0038: 01 00 00 00 00 00 00 00 ........[/quote]
THE LAST SHUTDOWN LOG

HTML Code: -EventData1:44:16 PM‎3/‎7/‎201728E1070300020007000D002C0010001803E10703000200070008002C00100018033C0000003C000000010000003C00000000000000B00400000100000000000000Binary data: In Words 0000: 000307E1 00070002 002C000D 03180010 0010: 000307E1 00070002 002C0008 03180010 0020: 0000003C 0000003C 00000001 0000003C 0030: 00000000 000004B0 00000001 00000000 In Bytes 0000: E1 07 03 00 02 00 07 00 á....... 0008: 0D 00 2C 00 10 00 18 03 ..,..... 0010: E1 07 03 00 02 00 07 00 á....... 0018: 08 00 2C 00 10 00 18 03 ..,..... 0020: 3C 00 00 00 3C 00 00 00 <...<... 0028: 01 00 00 00 3C 00 00 00 ....<... 0030: 00 00 00 00 B0 04 00 00 ....°... 0038: 01 00 00 00 00 00 00 00 ........[/quote]

:)

 

Hello could you tell me what is user32 event 1074, could you please help, i would like to disable this User 32

Hi Michael,

Thank you for the reply. We apologize for the delay in the response.

The User32 1076 event is written when the first user with shutdown privileges logs on to the computer after an unexpected restart or shutdown and supplies a reason for the occurrence. An unexpected restart or shutdown is one that the system cannot anticipate,
such as when the user pushes the computer's reset button or unplugs the power cord.

Hope this information is helpful.

Thank you

 

Power shutdown on Windows 10

You may take a look at event viewer and see whether is there any event or warning around the time of shutdown is logged there which might be related to this issue.

Check the BIOS setting, may be auto-shutdown is set there.

 

How long has it been since you cleaned the fan intake and exhaust for the laptop? You live in a hot, dusty climate. You're heatsink might be clogged with dust and dirt.

You laptop is showing all of the classic symptoms of overheating.