Windows 10: Unexpected Shutdows, Event 41 Category 63

Discus and support Unexpected Shutdows, Event 41 Category 63 in Windows 10 Support to solve the problem; Hi all, hope this is the right section, please feel free to move. a long time back, in Win 7 days, my computer started doing sporadic power-offs, that... Discussion in 'Windows 10 Support' started by wolfie138, Jan 22, 2020.

  1. wolfie138 Win User

    Unexpected Shutdows, Event 41 Category 63


    Hi all,
    hope this is the right section, please feel free to move.

    a long time back, in Win 7 days, my computer started doing sporadic power-offs, that i could never track down. Eventually, it just stopped altogether so i kinda forgot about them. Since i've gone to Win 10, i've had 2, one on the 17th and one just now.
    on the 17th, it fired back up and was doing an update, so i went into the Updates bit and set the thing to "show notification when a restart is needed". tonight, it seems to have done it again after an update, as looking through the installed updates log it says it installed KB2267602. However, there was an update on the 18th, 19th and 20th too - same KB but different versions - that didn't cause the power off.

    tonight's Event;
    - System
    - Provider
    [ Name] Microsoft-Windows-Kernel-Power
    [ Guid] {331c3b3a-2005-44c2-ac5e-77220c37d6b4}

    EventID 41
    Version 6
    Level 1
    Task 63
    Opcode 0
    Keywords 0x8000400000000002
    - TimeCreated
    [ SystemTime] 2020-01-21T17:00:05.782067200Z
    EventRecordID 2159
    Correlation
    - Execution
    [ ProcessID] 4
    [ ThreadID] 8
    Channel System
    Computer Leviatha
    - Security
    [ UserID] S-1-5-18
    EventData
    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0
    Checkpoint 0
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 0
    CsEntryScenarioInstanceId 0
    BugcheckInfoFromEFI false
    CheckpointStatus 0

    Computer wasn't stressed so it wasn't a heat issue etc, i was just on the internet looking at emails.
    hope someone can help, this got me stressed out last time, hope it's not going to be a recurring thing again :-(

    TIA


    EDIT;
    if it means anything, or might be a factor; i looked in the device manager, no "!" symbols etc, but both my mouse and keyboard have duplicated entries. under the keyboard properties -> events tab it says, "device not migrate" from the date i put Win 10 on, and
    "Device HID\VID_046D&PID_C31C&MI_00\7&9409e4f&0&0000 was not migrated due to partial or ambiguous match.
    Last Device Instance Id: HID\VID_046D&PID_C31C&MI_00\7&28B6C23E&0&0000
    Class Guid: {4d36e96b-e325-11ce-bfc1-08002be10318}
    Location Path:
    Migration Rank: 0xF0001000FFFFF100
    Present: true
    Status: 0xC0000451"

    the mouse is the same;
    "Device HID\VID_258A&PID_1007&MI_00\7&70fbf39&0&0000 was not migrated due to partial or ambiguous match.

    Last Device Instance Id: HID\VID_046D&PID_C069\6&26E92714&0&0000
    Class Guid: {4d36e96f-e325-11ce-bfc1-08002be10318}
    Location Path:
    Migration Rank: 0xF000F000FFFFF100
    Present: false
    Status: 0xC0000451"

    :)
     
    wolfie138, Jan 22, 2020
    #1

  2. Event ID 41 Task Category 63

    If i get no BSODs, no errors, no events logged in event viewer apart from kernel power 41 (63), not even the windows did not shut down successfully screen (don't know if that is still in windows 10), and the computer just turns off and a few seconds later it turns back on, is it safe to assume that it is the power supply and not the motherboard? Because I have heard that this can be caused by the motherboard. Also when this happens, is it harmful for the rest of the hardware?
     
    Machinematrix, Jan 22, 2020
    #2
  3. PC Crash, Kernel-Power, Category 63, ID 41, Region ID 2070

    To further assist you regarding your concern, we suggest that you follow the answer of
    Jessen P provided on this thread.
    The steps will help you isolate the issue regarding the same concern that you’ve encountered about the behavior of your assembled computer.

    Keep us updated about your concern for additional assistance.
     
    Joseph Ban, Jan 22, 2020
    #3
  4. Unexpected Shutdows, Event 41 Category 63

    Event ID 41 Task Category 63

    Hi, I am experiencing random reboots in my pc, when it happens it will suddenly shutdown, then a few seconds later it turns on again. It has happened playing games and in idle, temperatures are completely normal, voltages on the 12v rail seem normal, I measured it using hwmonitor and most of the time it's 12,1v. Event viewer shows critical event kernel power 41 (63) and this is what i found in event details:

    BugcheckCode 0
    BugcheckParameter1 0x0
    BugcheckParameter2 0x0
    BugcheckParameter3 0x0
    BugcheckParameter4 0x0
    SleepInProgress 0
    PowerButtonTimestamp 0
    BootAppStatus 0
    Checkpoint 0
    ConnectedStandbyInProgress false
    SystemSleepTransitionsToOn 0
    CsEntryScenarioInstanceId 0

    It started a few days ago, all instances show event id 41, and in event details "system sleep transitions to on" often varies.

    EDIT: A few days ago I could make it happen by tapping the top of the case, so I opened the case and took some cables out and plugged them back in, after that I could no longer turn it off by tapping the case. However a few minutes ago I tried tapping the back of the power supply and it happened again, not only that, but after it turned back on and booted into the system, it happened again but I didn't touch the computer at all. The computer didn't suffer any physical damage as far as I know, and this power supply is around 6 months old.
     
    Machinematrix, Jan 22, 2020
    #4
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Unexpected Shutdows, Event 41 Category 63

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