Windows 10: UNEXPECTED_KERNEL_MODE_TRAP (ntoskrnl.exe)

Hi folks,

I've been getting frequent UNEXPECTED_KERNEL_MODE_TRAP crashes ever since I upgraded from Windows 8.1.

Opening the Minidump in BlueScreenView points to ntoskrnl.exe.

I am also experiencing other symptoms, perhaps related to this one:
- computer suddenly restarts with no prompt or BSOD, and then appears to be installing Windows updates;
- computer freezes completely and will not respond to anything apart from a hard shut down.

I have had very little issues at all using Windows 8.1 for the past year, so I'm assuming there is something related to the upgrade.

Let me know what other information you require.

:)

 

Windows 10 BSOD

Likhitha,

UNEXPECTED_KERNEL_MODE_TRAP ntoskrnl.exe

CRITICAL_PROCESS_DIED ntoskrnl.exe

KMODE_EXCEPTION_NOT_HANDLED rt640x64.sys

Thanks,

Tom

 

bsod

101717-7968-01.dmp 10/17/2017 9:08:39 PM UNEXPECTED_KERNEL_MODE_TRAP
0x0000007f 00000000`00000008 ffffae81`b90febf0
ffffae81`be19f000 fffff801`7b200e94 ntoskrnl.exe
ntoskrnl.exe+16c580 NT Kernel & System Microsoft® Windows® Operating System
Microsoft Corporation 10.0.15063.674 (WinBuild.160101.0800)
x64 ntoskrnl.exe+16c580 C:\WINDOWS\Minidump\101717-7968-01.dmp
8 15 15063 666,628 10/17/2017 9:09:53 PM

 

Hi kvothe,

Apologies for the delay, there aren't many people in this section.

There are multiple drivers involved in the crash.
There are 2 things you need to do,

• Check your manufacturer for driver updates compatible with windows 10
• Update the software related to the drivers

Driver from razer
Code: 0: kd> lmvm RzFilterstart end module name fffff801`c4ee0000 fffff801`c4ef6000 RzFilter T (no symbols) Loaded symbol image file: RzFilter.sys Image path: \??\C:\Windows\system32\drivers\RzFilter.sys Image name: RzFilter.sys Timestamp: Thu Apr 03 17:39:47 2014 (533D80C3) CheckSum: 0001A38A ImageSize: 00016000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Touchpad driver
Code: 0: kd> lmvm SynTPstart end module name fffff801`c6280000 fffff801`c631b000 SynTP T (no symbols) Loaded symbol image file: SynTP.sys Image path: \SystemRoot\system32\DRIVERS\SynTP.sys Image name: SynTP.sys Timestamp: Sat May 30 02:02:48 2015 (5568FE28) CheckSum: 000A26F6 ImageSize: 0009B000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Keyboard filter driver
Code: 0: kd> lmvm i8042HDRstart end module name fffff801`c6270000 fffff801`c6278000 i8042HDR T (no symbols) Loaded symbol image file: i8042HDR.sys Image path: \SystemRoot\system32\DRIVERS\i8042HDR.sys Image name: i8042HDR.sys Timestamp: Mon Nov 20 10:09:25 2006 (456170C5) CheckSum: 0000BEBB ImageSize: 00008000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Nvidia Video driver
Code: 0: kd> lmvm nvlddmkmstart end module name fffff801`c6700000 fffff801`c71e8000 nvlddmkm T (no symbols) Loaded symbol image file: nvlddmkm.sys Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys Image name: nvlddmkm.sys Timestamp: Thu Jul 23 02:15:19 2015 (55B03217) CheckSum: 00AAF49B ImageSize: 00AE8000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote] Intel Graphics driver
Code: 0: kd> lmvm igdkmd64 start end module name fffff801`c5060000 fffff801`c5416000 igdkmd64 T (no symbols) Loaded symbol image file: igdkmd64.sys Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys Image name: igdkmd64.sys Timestamp: Sat Jul 11 02:37:09 2015 (55A06535) CheckSum: 0039F7B2 ImageSize: 003B6000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4[/quote]