Windows 10: Unfinished game download in microsoft store. Gone after windows update but still consumed...

Discus and support Unfinished game download in microsoft store. Gone after windows update but still consumed... in Microsoft Windows 10 Store to solve the problem; Hi, I cant free up space from my interrupted download. Here's the details: 1. Purchased a game at microsoft store. I had 150 gig free space. 2.... Discussion in 'Microsoft Windows 10 Store' started by Mike_GAMER_9999, Feb 3, 2019.

  1. Unfinished game download in microsoft store. Gone after windows update but still consumed...


    Hi,


    I cant free up space from my interrupted download. Here's the details:

    1. Purchased a game at microsoft store. I had 150 gig free space.

    2. Download was at 55 gig when windows update restarted my pc. Remaining disk space <100gig at this time.

    3. After startup, I checked microsoft store and I noted that the download progress was gone (0%).

    4. My remaining disk space is still <100gig


    I dont think the windows update took that much space. Also, I searched the web on the possible solutions: running MSreset.exe and troubleshooting the store. Tried disk clean up. Nothing happened.


    Any help is appreciated.


    Thanks!

    Mike

    :)
     
    Mike_GAMER_9999, Feb 3, 2019
    #1

  2. Microsoft Download Center Updates

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    * Windows CE 5.0 Networked Media Device Feature Pack Monthly Update (July 2007)
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    MS Download Center
     
    HellasVagabond, Feb 3, 2019
    #2
  3. Using games from the microsoft store

    Based on the results you've obtained, this can be an issue with the Windows Store which affects the digital games you’ve downloaded from it. We suggest manually resetting the Windows Store cache. Here are the steps:

    • Press the Windows + R keys to open the Run dialog box.
    • Type WSReset.exe and click OK.
    • The Store and a command prompt will now open with any message. The command prompt will automatically close after the Store's cache has been reset.
    Once done with the reset, kindly click this
    link
    and follow the steps on how to check for updates for apps and games from Windows Store. Search if there are any updates available for the affected game.

    Keep us updated with the progress.
     
    Catherine Cus., Feb 3, 2019
    #3
  4. Gino Des Win User

    Unfinished game download in microsoft store. Gone after windows update but still consumed...

    can't download games from store

    Hi Krishna,

    You might be experiencing this issue because of a connectivity issue or the Microsoft Store cache is corrupted. In order to diagnose the problem, we suggest that you try the following methods:

    Method 1: Run the troubleshooter for Windows apps. This troubleshooter fixes problems that may prevent apps and games from downloading and installing correctly. To run the troubleshooter, kindly refer to the following article:

    Run the troubleshooter for Windows apps
    .

    Method 2: Manually reset the Windows Store app cache then try to download games again. To manually reset, follow the steps below:

    • Click Start.
    • On the search bar, type Command Prompt, and right-click Command Prompt
      from the results.
    • Click Run as administrator.
    • Type wsreset, and press Enter.

    We also recommend that you download and install any pending updates that need to be installed on the computer through

    Windows Update
    and check if it helps resolve the issue.

    If the issue persists, kindly send us a reply with the following information so we can further pinpoint the cause of this issue:

    • Do you only experience this issue when downloading a specific game from Microsoft Store? If yes, what is the name of the specific game you are trying to download?
    • Have you tried downloading the game by accessing
      Microsoft Store using your web browser
      ?
    • What other troubleshooting steps have you tried so far?

    Let us know how it goes so we can assist you further.
     
    Gino Des, Feb 3, 2019
    #4
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Unfinished game download in microsoft store. Gone after windows update but still consumed...

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