Windows 10: Unidentified Network on Windows 10 Laptop

This is very often due to bad cabling/connection, but if it does work when only changing the computer of your friend, the cable is probably o.k..
Could there maybe be some physical damage to the lan connector in your laptop? (such as a bend pin)
Otherwise I would start with Vaio 7's suggestion. Remove the current network drivers, and install the most recent ones for your network card. W10 might have messed that up.

 

In my case, the issue I described with my dual-boot laptops, was present on both laptops, on the W 7 side, the laptop I used to connect with Ethernet cable needed a W7 newer ethernet driver, and the laptop I used with wireless connection, needed an Intel W 7 newer driver. When I booted to W 10 on both laptops, I had internet connectivity, thus my guess that W 10 dual-boot setup must have altered/overriden W7 hardware NIC's config. After that change, I have excellent internet connectivity with both OS's and never encountered any additional problems.

 

Yeah, whilst W10 is pretty good at auto-detecting and auto-installing such things, when it does it wrong, it has become in many cases more difficult diagnosing and fixing that.

 

It's a Realtek PCIe GBE Family Controller

 

Hp Pavillion dv6 laptop

 

HP have not released drivers for the Pavilion DV6, so search for new drivers using Device Manager.

The next step is finding out the model of your network card.

If no joy, search for drivers using VID/PID string of port. If you don't know how to do this, see Device Manager - Finding Unknown Devices - Windows 7 Help Forums

 

I should of asked you to do this in my first post but better late than never. Lets see if Windows can fix it.
Im going to get you to open the network troubleshooter





Code: control.exe /name Microsoft.NetworkandSharingCenter[/quote]



.methodtop { margin: 8px auto 0px auto; font-weight:bold; font-size:16px; padding: 5px; border-left: 4px solid #42A1DF; } .methodmain { border-left: 4px solid #42A1DF; padding: 4px; margin: 0px auto 8px auto; }
This will open Network and Sharing Center, Click on Troubleshoot problems Sneaky Text




.methodtop { margin: 8px auto 0px auto; font-weight:bold; font-size:16px; padding: 5px; border-left: 4px solid #42A1DF; } .methodmain { border-left: 4px solid #42A1DF; padding: 4px; margin: 0px auto 8px auto; }
Follow the prompts and see if it helps fix it Sneaky Text

 

Attachment 52818

.methodtop { margin: 8px auto 0px auto; font-weight:bold; font-size:16px; padding: 5px; border-left: 4px solid #42A1DF; } .methodmain { border-left: 4px solid #42A1DF; padding: 4px; margin: 0px auto 8px auto; }
This will open Network and Sharing Center, Click on Troubleshoot problems Sneaky Text[/quote]
Attachment 52819

.methodtop { margin: 8px auto 0px auto; font-weight:bold; font-size:16px; padding: 5px; border-left: 4px solid #42A1DF; } .methodmain { border-left: 4px solid #42A1DF; padding: 4px; margin: 0px auto 8px auto; }
Follow the prompts and see if it helps fix it Sneaky Text
Attachment 52820 It says one or more network protocols are missing

 

On the trouble shooter that gave you that message did you click on Repair as administrator (or something similar to that) If not run it again and see if that helps, Reboot the computer and run it again to see if the error is still there, One of my computers does the same thing but it still gets on the net. In my search trying to fix the problem I found about 10 or more questions about that, I have not searched for that in awhile but I will probably search for it tomorrow

Edit: Post pic

 

I did and it says it could not solve the problem