Windows 10: unknown app appears during shutdown

Discus and support unknown app appears during shutdown in Windows 10 Performance & Maintenance to solve the problem; When I try to shut down an unknown app appears. I am allowed to "shut down anyway" but I am unable to determine what this app is and I would like to... Discussion in 'Windows 10 Performance & Maintenance' started by TomPinkerton, Apr 7, 2022.

  1. TOMPINKERTON
    TomPinkerton Win User

    unknown app appears during shutdown


    When I try to shut down an unknown app appears. I am allowed to "shut down anyway" but I am unable to determine what this app is and I would like to get rid of it.

    :)
     
    TomPinkerton, Apr 7, 2022
    #1
  2. FRANH37
    FranH37 Win User

    unknown app preventing shutdown

    I have an unknown app preventing shutdown. How can I get rid of it?
     
    FranH37, Apr 7, 2022
    #2
  3. D-O-L-P-H-I-N
    d-o-l-p-h-i-n Win User
    Must force windows 10 shutdown because of unknown APP.

    When shutting down Windows 10 a message displays an unknown app is preventing shutdown. A button option allows forcing the shutdown. After having no success using Task Manager processes trying to locate the unknown app I started eliminating anything on
    taskbar with an exit. I was able to shutdown after rightclicking "MediaExpresso Gadget on the taskbar and selecting exit. This appears to be the problem, but how do I stop it. There is no indication of the app gadget in Control Panel>>programs.
     
    d-o-l-p-h-i-n, Apr 7, 2022
    #3
  4. SNAKEDOCTOR
    SnakeDoctor Win User

    unknown app appears during shutdown

    My pc takes for ever to shut down when i restart

    Suggest cleaning up your startup list .There may be many services / Apps you can remove on startup which is not needed on boot or during shutdown.
    Before you shutdown the Pc check what is running in Task Manager as a program or service in not killing the process on shutdown

    Would suggest cleaning up running apps and services -Autoruns, StartupMonitor,HighjackThis,
    Malware Scan - Malwarebytes,ADWcleaner, Combofix
     
    SnakeDoctor, Apr 7, 2022
    #4
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unknown app appears during shutdown

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