Windows 10: Unknown cause for Driver_Power_State_Failure BSOD

Discus and support Unknown cause for Driver_Power_State_Failure BSOD in Windows 10 BSOD Crashes and Debugging to solve the problem; I regulaly get a 'Driver_Power_State_Failure' BSOD. It seems to be linked to the following modules: ntoskrnl.exe win32kbase.sys Here is a link to... Discussion in 'Windows 10 BSOD Crashes and Debugging' started by TanguyPocquet, Jun 1, 2020.

  1. Unknown cause for Driver_Power_State_Failure BSOD


    I regulaly get a 'Driver_Power_State_Failure' BSOD. It seems to be linked to the following modules:

    ntoskrnl.exe

    win32kbase.sys


    Here is a link to the minidump .dmp file for the latest BSOD:

    https://1drv.ms/u/s!AihBr67KSsBPg4p5DFP6Ub2gFVLYuw?e=OkW8g2


    I have no idea where the error comes from, if it is caused by a specific driver or software.


    I do have a problem with my touchpad, which occasionally freezes for a while, so I thought that might be the driver in cause, but it seems to be the latest version available.


    I really don't know how to fix this thing, and would really appreciate the advice.

    :)
     
    TanguyPocquet, Jun 1, 2020
    #1
  2. KristenBg Win User

    BSOD- nt_wrong_symbols.sys DRIVER_POWER_STATE_FAILURE

    I've been getting a BSOD every time I try to play certain games (IE: Fallout 4, sometimes Sims 4, where others (Overwatch, State of Decay, etc) work perfectly)

    According to who crashed:

    On Sun 1/7/2018 8:27:59 PM your computer crashed or a problem was reported

    crash dump file: C:\WINDOWS\Minidump\010718-9750-01.dmp

    This was probably caused by the following module: nt_wrong_symbols.sys (nt_wrong_symbols)

    Bugcheck code: 0x9F (0x3, 0xFFFFAA0BC8DA0060, 0xFFFFF80394D0A7F0, 0xFFFFAA0BCBAEBB80)

    Error: DRIVER_POWER_STATE_FAILURE

    Bug check description: This bug check indicates that the driver is in an inconsistent or invalid power state. A device object has been blocking an IRP for too long a time.

    This is likely to be caused by a hardware problem.

    A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nt_wrong_symbols.sys .

    Google query: nt_wrong_symbols.sys DRIVER_POWER_STATE_FAILURE

    Dump file is located here: One DriveThese are my computers specifics (according to Speccy): Direct
    File


    I would appreciate any help in determining the issue, thank you!
     
    KristenBg, Jun 4, 2020
    #2
  3. alex_o0 Win User
    DRIVER_POWER_STATE_FAILURE BSoD

    I have been getting a BSoD at random and unable to detect the cause.

    "DRIVER_POWER_STATE_FAILURE"

    I have reset windows 10 to default settings (keeping files) with no luck.

    I am working off a desktop.

    Here is the mini memory dump.

    http://www.mediafire.com/file/nsw5ekbhc214v22/053118-6859-01.dmp/file

    Amy help would be appreciated
     
    alex_o0, Jun 4, 2020
    #3
  4. Knots23 Win User

    Unknown cause for Driver_Power_State_Failure BSOD

    BSOD when running on battery - driver_power_state_failure

    ***Merged***

    Hello,

    Since a few months my laptop - MSI GS60 2PE running Windows 10 Home - started giving BSOD's with the DRIVER_POWER_STATE_FAILURE after a seemingly random time when running on the battery. As I'm using it every day for work,
    I depend on the machine and managed by just plugging it in.

    While that works, I know it should be possible to make it work on the battery...

    I've recently "reset this pc" using the build in option in Windows 10, after which I installed all "latest" drivers from the MSI site. I also re-installed all programs required to do my job and play some games.

    Yesterday, Windows wanted to install the Fall Creators Update: I did. Booting the laptop while unplugged now gave me another BSOD, though with a different message: VIDEO_DXGKRNL_FATAL_ERROR. This seems to point to the Intel HD 4600 or Nvidia
    GTX 870M.

    To sum up some other issues I was starting out with...

    Syptoms

    • When unplugged, a BSOD occurs after a seemingly random time. (driver_power_state_failure)
      • After updating to the fall creators version, it also throws video_dxgkrnl_fatal_error; feels like a coin flip which one it will show.
    • Bluetooth was failing after a couple of minutes, regardless whether I used it or not and whether the laptop was plugged in or not.
    • Shutting down Windows would sometimes just heat up the CPU, make the fan go haywire and do nothing but turning the screen off.

    I've tried / did:

    • All drivers are up to date. This was verified by using DriverView and manually going over all of the non-Microsoft drivers.
      • This step fixed symptom 2 described above. Next to the latest version there was some patch (or 3 major versions ago) that couldn't be removed by conventional means. The build in troubleshooter actually removed it and bluetooth is now working
        as it should.
      • The HD4600 drivers were removed from the device management and I installed the latest according to the Intel site.
      • DDU was used in safe mode to remove the Nvidia driver and the latest one was installed.
    • BlueScreenViewer shows the minidumps and lots of drivers.
      • The one created when the driver_power_state_failure occurred is useless, as nothing is marked but the ntoskrnl.
      • The one created when the video_dxgkrnl_fatal_error occurred shows ntoskrnl, watchdog and dxgkrnl.
    • A clean boot (disabling all non-Microsoft services and disabling all startup programs) still results in the BSOD.
    • Booting the laptop while plugged in, letting it run for a couple of minutes so everything is started and then unplugging it also seems to work.
      • Yesterday, I unplugged it and could work with it for about 2.5 hours before it called out for power: I doubt the battery is the issue.
      • I was asked to run a battery check (powercfg -energy -output ...) but that doesn't seem to show any issues. (design capacity '55031' Last full
        charge '38556'. The laptop is over three years old.)
    • Starting in safe mode with networking will not result in a BSOD. (At least not within the hour I left it on.)
    • Unchecking 'turn on fast startup' - as suggested in so many posts - in the power settings only causes issues.
      • When unchecked, windows won't shut down properly.
      • When checked, it does shut down normally. This seems to be the
        fix for symptom 3.
    • Running various Windows troubleshooters didn't do much. Only the 'Windows Update' said it had some fixes regarding the database and 'fixed' it.
    • The bios is up to date. (Version E16H2IMS.112)

    Any help would be welcome.

    Cheers!

    PS: yes this post looks a lot like my
    previous post
    , but that was marked answered because a moderator thinks all checks suggested can be performed within three days, next to a daily routine.
     
    Knots23, Jun 4, 2020
    #4
Thema:

Unknown cause for Driver_Power_State_Failure BSOD

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