Windows 10: Unknown Primary User Shows on Log in Screen

Discus and support Unknown Primary User Shows on Log in Screen in Windows 10 Support to solve the problem; I am not sure how to describe this issue. When my computer reboots, it tries to log into a user account that has the correct name but is not my... Discussion in 'Windows 10 Support' started by Gator5000e, Feb 7, 2019.

  1. Unknown Primary User Shows on Log in Screen


    I am not sure how to describe this issue. When my computer reboots, it tries to log into a user account that has the correct name but is not my account. My user account name is Mark. In the left lower corner it shows 3 possible users. Two uses are called Mark. the one with the logo is the correct one. The other is a Macrium account Macrium support set u p because I was having issues with the back up. I have no idea where the other user Mark (without a logo) came from.

    So as I said, when Windows starts, it tries to log into the account called Mark without the logo. I have to click on the account Mark with the logo, enter my password and then Windows starts normally. Here is a picture of my start up screen so you can see what it is doing.

    Unknown Primary User Shows on Log in Screen [​IMG]

    I don't find this user user account without the logo in the Users settings. I wold like for Windows to open directly to the correct account but have no idea how to get that to happen.
    Any thoughts would be appreciated.

    Thanks.

    :)
     
    Gator5000e, Feb 7, 2019
    #1
  2. briang99 Win User

    Unknown user account at windows 10 login screen

    I have the same issue but I have 11 users and now on the log in screen I have 11 user names and 11 of the "password" with the "key" next to them. So, that's 22 logins on the lock screen. The "password" logins are actually the users. I am trying to get rid
    of the "password" tabs so only my user names show on the login screen. I checked for the registry folder you mentioned and it is not in the list.

    Any other suggestions?
     
    briang99, Feb 7, 2019
    #2
  3. Unknown second user account


    I took the free upgrade to Windows 10 about a week ago. An unknown second user has started appearing on the password log-in screen. It has the name 'smmosbvjntf'. It is easily removed from the user account box but usually reappears on the log-in screen within 24 hours.

    I also get a pop up from Tweakbit which wants me to use it to clean up my computer. I'm ignoring that.

    I subscribe to Eset and have scanned my laptop several timesusing the Eset scan and have come out with a completely clean bill of health.

    Any suggestions of how to rid myself completely of this unknown second account user?
     
    CHARLES FARR, Feb 7, 2019
    #3
  4. zplugger Win User

    Unknown Primary User Shows on Log in Screen

    Black Screen after Log on


    Computer boots to windows log on,have no password here.After a minute on log on it go to a black screen,stays there forever. I can get to Task Manager from black Screen,lost on what to do next. Just want my Windows 10 back, not sure what caused this problem. Any Suggestion on what my next step should be?*Sad
     
    zplugger, Feb 7, 2019
    #4
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Unknown Primary User Shows on Log in Screen

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