Windows 10: Unknown purchase being billed to me through microsoft store

Discus and support Unknown purchase being billed to me through microsoft store in AntiVirus, Firewalls and System Security to solve the problem; How do I get charges cancelled?... Discussion in 'AntiVirus, Firewalls and System Security' started by ColinMacKenzieIQ, Sep 15, 2018.

  1. COLINMACKENZIEIQ
    ColinMacKenzieIQ Win User

    Unknown purchase being billed to me through microsoft store


    How do I get charges cancelled?

    :)
     
    ColinMacKenzieIQ, Sep 15, 2018
    #1
  2. MICHAEL REY
    Michael Rey Win User

    i cannot purchase in app games with mobile billing

    Hello,

    There are several reasons why you are experiencing an issue when purchasing applications. It could be an internet connection issue or your mobile operator doesn't support this payment method. To know more, please provide the following information:

    • Are you using WiFi when purchasing applications?
    • Is the issue happening when purchasing a specific application?
    • Have you tried any troubleshooting steps?

    We suggest that you check this link to make sure your mobile operator supports Mobile Operator Billing as a payment
    method.
     
    Michael Rey, Sep 15, 2018
    #2
  3. SANISH PATIL
    Sanish Patil Win User
    Carrier Billing to purchase apps.

    Is there a chance of bringing Vodafone India Carrier Billing as only Tata DoCoMo and Idea are supported for billing to purchase apps in store in India? If you can't say about it whom should I suggest this to add Vodafone as an option to eg @LumiaHelp ,
    etc?
     
    Sanish Patil, Sep 15, 2018
    #3
  4. LORAINE MON
    Loraine Mon Win User

    Unknown purchase being billed to me through microsoft store

    Unable to purchase on Microsoft Store with a Family account.

    Thank you for your response. There are other games that allow you to purchase using the Microsoft funds that you transferred to a member of your Family.
    If you don't have sufficient money in your Microsoft account to complete a transaction, you must use another form of payment registered with your Microsoft account to cover the remaining purchase amount, charge the entire purchase to the other payment
    option in lieu of your account balance, or add additional value to your Microsoft account.

    To ensure that the child account is allowed to purchase a content online, you have to check and change the restriction settings on the account by following the steps below:

    • Sign in to your account on the
      Microsoft Family page      .
    • Find your child’s name and select More options > Spending >
      Change content restrictions.
    • Change the restrictions settings and allow the account to purchase.

    If you are still unable to purchase the game, there is a possible issue with your profile or the billing information. We recommend that you contact Xbox Chat Support to securely check your account and the child account.

    Keep us updated with the results after performing the suggested solutions above.
     
    Loraine Mon, Sep 15, 2018
    #4
Thema:

Unknown purchase being billed to me through microsoft store

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