Windows 10: Unknown transaction

Discus and support Unknown transaction in AntiVirus, Firewalls and System Security to solve the problem; I have a $44.99 transaction on my bank account with, what I assume to be, the order number and a phone number? Order/Purchase number is... Discussion in 'AntiVirus, Firewalls and System Security' started by Damien Darkblood, Mar 2, 2020.

  1. Unknown transaction


    I have a $44.99 transaction on my bank account with, what I assume to be, the order number and a phone number? Order/Purchase number is 258004200592U7NAA2PCRE. Phone number ****. I don't know if the order number I gave is correct, or spam. I have not made any $44.99 purchases and the last ones I did make were already taken out of my account.

    :)
     
    Damien Darkblood, Mar 2, 2020
    #1

  2. Transaction status 'Succeeded' but app not downloaded

    Hello Benedito,

    Thanks for replying!

    I agree the transaction was not completely processed, otherwise it should have appeared on the purchased list. But it appears as a successful transaction on the Microsoft Billing portal, and more importantly, on my credit card transaction list. So Microsoft
    needs to either reverse the transaction or force the app through to my phone.

    I have only one Windows Live ID, so there is no question of having made the transaction on the wrong ID. I made the purchase through the Marketplace app on my phone. That was the only time I have had this problem, since I've downloaded a few apps successfully
    after the event.

    I could put up the entire conversation if it helps.

    Cheers!

    PS - Will put in a request through the Zune.net support, as you say.
     
    Chintan Padhi, Mar 2, 2020
    #2
  3. Banking transaction issues.

    This will probably be resolved in a future update to Edge (time unknown) but the solution, at present, is to use another browser for these banking transactions.

    Don
     
    Don Varnau, Mar 2, 2020
    #3
  4. Unknown transaction

    X800 GTO2 = Unknown Device

    I flashed the BIOS on my X800 GTO2 last night and it is listed in the Device Manager as an Unknown Device. Is this normal?
     
    blsnelling, Mar 2, 2020
    #4
Thema:

Unknown transaction

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