Windows 10: unmute

my guests are muted and I cannot unmute them or hear them when they unmute

:)

 

Can't unmute microphone?

Hi,

In general, the microphone is on mute. We'd like to clarify following steps that you've done and ask you a few questions:

• When you unmute the microphone, is it via Recording tab under
  Recording devices?
• What troubleshooting steps have you done so far?
• Are there any newly installed applications that may have caused this?
• Is this an on going issue or recent?
  

 

unmute microphone in taskbar

Hi Ruth,

This issue might have been caused by a misconfigured settings or incompatible driver. For us to unmute the microphone, please follow these steps:

• At the system tray, right-click on the volume icon.
• Select Recording devices.
• On the Sound window, make sure that you are on the Recording tab.
• On the list of recording devices, double-click on your microphone device.
• Properties window will open. Click on Levels tab.
• Increase the Microphone slider to maximum.
• Click the speaker icon next to it to unmute the microphone.
• Click on Apply, and then click on OK to save changes.

Let us know how it goes.

 

High pitched squeeking when mic is unmuted?

Just got a pair of Roccat Kave headphones, 5.1.

When i unmute the mic, i hear this very high pitched squeeking noise, which gets worse the louser i turn up my volume. This happens when unmuting from the remote on the headset and unmuting via the windows control panel.

Running them off realtek HD audio.

Any ideas?