Windows 10: unpair Microsoft Surface Mobile Mouse from a dead computer

Discus and support unpair Microsoft Surface Mobile Mouse from a dead computer in Windows 10 Drivers and Hardware to solve the problem; Hello, I am trying to pair my Surface Mobile Mouse to my new Windows 10 computer. It has Bluetooth 4 and the Computer sees the mouse when I try to... Discussion in 'Windows 10 Drivers and Hardware' started by Valor Darkblade, Oct 17, 2020 at 5:57 PM.

  1. unpair Microsoft Surface Mobile Mouse from a dead computer


    Hello,


    I am trying to pair my Surface Mobile Mouse to my new Windows 10 computer. It has Bluetooth 4 and the Computer sees the mouse when I try to pair it, but as soon as I click the "Add a Device>Surface Mobile Mouse" button it says "Try connecting your device again" and the mouse Bluetooth connect blink stops.


    I believe this means it cannot paired because the mouse is still paired to my previous computer, which is completely dead. A sudden, traumatic death which wiped the c-drive, etc, so no way to actually unpair the mouse from that computer. There are no hidden buttons to reset the mouse, only the power/connect button.


    Is there a way to unpair the mouse, from the mouse?


    I have tried to pair it a dozen times on different days. I tried taking the batteries out for 30 minutes to see if it might lose the pairing, no go. I love this mouse, it was not cheap, what can I do?

    :)
     
    Valor Darkblade, Oct 17, 2020 at 5:57 PM
    #1

  2. Microsoft Surface Mouse

    Hi Monica,

    Issues with using Microsoft Surface mouse are usually occurring due to software and hardware issues. For us to provide an accurate solution, we would need you to answer the following questions:

    • Which build, version and edition of Windows is installed on your computer?
    • What changes have you made to your device before this issue occurred?

    In the meantime, we suggest that you follow the steps provided in this
    link
    . It serves as a guide on how to troubleshoot problems with your Bluetooth mouse.

    We are looking forward to your response.
     
  3. Microsoft launches Surface Computing

    The launch of Microsoft Surface marks the beginning of a new technology category and a user-interface revolution. Surface, Microsoft’s first surface computer, provides effortless interaction with digital content through natural hand gestures, touch and physical objects. Surface computing breaks down traditional barriers between people and technology, changing the way people interact with all kinds of everyday information — from photos to maps to menus.

    Key features demonstrated in the videos included:
    • Multi-touch ability.
    • Recognition and syncing of wireless devices by placing on touch panel
    • Ability to identify non-digital devices, such as a drink glass, based on shape.
    • Hand gesture system to further interact with the touch panel.
    • New, non-windows based interface.
    The videos really speak for themselves. According to the website, Surface technology will be
    available in Winter 2007.

    Source: Microsoft Surface
     
    wazzledoozle, Oct 17, 2020 at 5:59 PM
    #3
  4. unpair Microsoft Surface Mobile Mouse from a dead computer

    ARC Mouse locking up Surface Win 10 Tablet

    Hello Eric,

    To better assist you with your concern, I'd like to know the following:

    • Confirm which build is currently installed on your device. To check, follow the steps below:
    • Press Windows key + R, then type in winver.
    • Click OK.
    • Were there any recent changes made prior to this issue?
    • What is the exact of your Surface device?
    • Please clarify that the issue is about the ARC Bluetooth Mouse somehow locks your computer and sends you to the lockscreen.

    Meanwhile, I'd suggest to try performing the steps in the articles below to troubleshoot the said issue:


    Looking forward to your response.

    Regards.
     
    Melchizedek Qui, Oct 17, 2020 at 5:59 PM
    #4
Thema:

unpair Microsoft Surface Mobile Mouse from a dead computer

Loading...
  1. unpair Microsoft Surface Mobile Mouse from a dead computer - Similar Threads - unpair Microsoft Surface

  2. Microsoft mobile mouse 3600

    in Windows 10 Drivers and Hardware
    Microsoft mobile mouse 3600: My Microsoft mobile mouse 3600 does not want to turn off or connect to my PC anymore. The Blue sensor light keeps flashing and the backlight stays on in a green/yellow color. I have changed the battery, which did not help. The mouse does not turn off no matter how long I push...
  3. transfer the license from a dead computer

    in Windows 10 Installation and Upgrade
    transfer the license from a dead computer: I have a windows 7 computer that had my license Mircosoft Office on it . How can I transfer it to my new computer? https://answers.microsoft.com/en-us/windows/forum/all/transfer-the-license-from-a-dead-computer/4e07af5e-7cca-448f-b71b-b746d052624d
  4. transfter the license from a dead computer

    in Windows 10 Installation and Upgrade
    transfter the license from a dead computer: I have a windows 7 computer that had my license Mircosoft Office on it . How can I transfer it to my new computer? https://answers.microsoft.com/en-us/windows/forum/all/transfter-the-license-from-a-dead-computer/4e07af5e-7cca-448f-b71b-b746d052624d
  5. Computer dead

    in Windows 10 Support
    Computer dead: I was doing some work on the computer this morning, when the power went out for a couple of hours. Tried numerous times to get it going again, but it kept freezing up on me, every time I would force a reboot, it would end up freezing. I finally ended up getting a message...
  6. Move upgrade from dead computer?

    in Windows 10 Updates and Activation
    Move upgrade from dead computer?: I've been reading assorted posts and answers for the past couple weeks, but haven't found a response that addresses my situation, which seems odd, since I can't be the only one to ever have experienced this. There are two parts to this, with the second dependent on the first....
  7. Computer Dead From Game

    in Microsoft Windows 10 Store
    Computer Dead From Game: Bought Forza 4 got it to install. Next day wont load game and crashes to desktop. Uninstall game to reinstall and hope to fix this problem. Wont install gets an error message. Reinstall window fresh install. Now Store wont open loads a bit then just goes to a white screen....
  8. Defective Microsoft Surface mouse

    in Windows 10 Drivers and Hardware
    Defective Microsoft Surface mouse: Hi, I noticed that my mouse was n o longer working today. I changed the batteries but it is intermittent at best. I noticed that one of batteries poles is rusty and cannot seem to be cleaned. I bought the mouse on 9/19/18. I have never put the mouse in water and it appears...
  9. transferring Windows from dead computer

    in Windows 10 Network and Sharing
    transferring Windows from dead computer: I bought a retail version of Windows for my computer 4 years ago. I did a free update to Windows Pro & it refers to my having Windows 10 Pro on the Microsoft website. Now my old computer has died & I can't access anything. When I build my new computer, I am wondering if I...
  10. Unpair Bluetooth Device on Windows 10 Mobile Phone

    in Windows 10 Tutorials
    Unpair Bluetooth Device on Windows 10 Mobile Phone: How to: Unpair Bluetooth Device on Windows 10 Mobile Phone How to Unpair a Bluetooth Device on Windows 10 Mobile Phone [img] Information Bluetooth is a short range wireless technology which enables wireless data transmission between two Bluetooth–enabled devices...