Windows 10: Unreal Engine 4 Games Crash on Launch with D3D Error

Hello,I am experiencing an issue with launching games built on Unreal Engine 4. Whenever I try to start a game that uses UE4, it crashes before the game fully launches. The error seems to be related to Direct3D and Unreal Engine, as indicated by the crash logsHere are some details from the crash reports:Error Message: "Unreal Engine is exiting due to D3D device being lost."Affected Games: Operation: Harsh Doorstop and Squad both using UE4.I have already updated my system’s power settings, Microsoft Visual C++ Redistributables, DirectX, and other graphics settings.Computer Specificationsroc

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Unreal Engine crashes when launching games

Unreal Engine crashes when launching games

Hey, I hope to get some help in answering some problems I am facing. Namely, when launching any game on unreal engine the game starts to stutter a lot and practically after a few seconds it stops working and displays me the error shown in the picture. I have tried really many things and you are my last resort. I put my computer together recently and at first everything worked however after about 24hrs I started having this very error. I formatted my computer a couple of times changed different settings did a lot of things and still nothing however when I changed my main card that is rtx 3060ti to rtx2060 then suddenly everything started working I really have no clue what could be the cause I am really asking for help.

Underneath I am posting the error that is displayed to me:

Fatal error: [File:C:/buildWork/482dc7ffae9b9a8a/UnrealEngine/Engine/Source/Runtime/D3D12RHI/Private/D3D12Util.cpp] [Line: 684] hr failed at C:/buildWork/482dc7ffae9b9a8a/UnrealEngine/Engine/Source/Runtime/D3D12RHI/Private/D3D12Resources.cpp:477 with error DXGI_ERROR_DEVICE_REMOVED with Reason: DXGI_ERROR_DEVICE_HUNG

 

Unreal Engine 4 games not working on my Windows PC.

I have been experiencing problems with games built with Unreal Engine 4 across many different titles (Hell Let Loose, Post Scriptum, and today Star Wars Jedi Survivor) When I attempt to launch these games I just get a black screen. In the task Manager on my Windows PC it says that the .exe program is not responding. The games do not crash at any time. Nor do I get an error message. I just simply get a black screen whenever I try to launch games built with Unreal Engine 4.

This is not a large issue, my PC functions flawlessly for general use, I use it extensively each day for studying and gaming. I have not had any issues with any other games or programs that do not use Unreal Engine 4.



I have tried the following troubleshooting methods in which none of them have worked for any of the games:



- Verify game files.

-ensured my GPU has the latest driver installed

- System requirements I have ensured I have met the minimum requirements for the game ( My specs are Ryzen 5 3600, Nvidia RTX 3060 12GB, and 32GB of Ram)

-Made sure I have the latest windows update installed.

-Disable/ enable my anti virus software

-restart Game launcher

-Clear Cache of the Game Launcher

- Restart PC

- run .exe program as Administrator

I would have uploaded a screenshot of the issue, but the image keeps on failing to upload.

 

Unreal Engine 4 games not working on my Windows PC.

Hello Archie. I'm Greg, here to help you with this.

1) Try these fixes for black screen in Unreal Engine 4 games in WIndows 11:

https://forums.unrealengine.com/t/for-those-tha...

https://forums.unrealengine.com/t/unreal-engine...

https://forums.unrealengine.com/t/black-screen-...

https://www.nvidia.com/en-us/geforce/forums/gef...

https://www.thewindowsclub.com/fix-black-screen...

(Avoid ad links which intrude into editorial copy, especially DO NOT INSTALL Restoro, PC Repair Tool and Reimage ads)



2) If none of those help you can try these general fixes for Games crashing in Windows 11: https://answers.microsoft.com/en-us/windows/for...

3) And if nothing here helps I would ask in the Unreal Games forums:

https://forums.unrealengine.com/tags/c/communit...

Access Devs: https://forums.unrealengine.com/categories?tag=...

Feel free to ask back any questions. Based on the results you post back, I will have other suggestions if necessary.

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