Windows 10: Unreal Engine is exiting due to D3D device being lost

Discus and support Unreal Engine is exiting due to D3D device being lost in Windows 10 Software and Apps to solve the problem; I can not play any game, everytime I open a game it will crash soon and say my D3D device being lost. I have updated directx already, don't know what... Discussion in 'Windows 10 Software and Apps' started by York Sigma, Sep 25, 2022.

  1. Unreal Engine is exiting due to D3D device being lost


    I can not play any game, everytime I open a game it will crash soon and say my D3D device being lost. I have updated directx already, don't know what went wrong with this new computer.

    :)
     
    York Sigma, Sep 25, 2022
    #1

  2. D3D device Issues

    Everytime when I play this particular game called Friday the 13th Game. It loads up and it freezes and it says "Unreal Engine is exiting due to D3D Device is being lost". Does anyone have solution or something. Please Reply.

    Moved from: Windows / Windows 10 / Devices & drivers / PC
     
    JohnathonFarias, Sep 25, 2022
    #2
  3. TofuSlaw Win User
    Frequent batches of unexplained error reports and occasional freezes related to Tekken, KERNELBASE.dll, Unreal Engine 4, and D3D device lost. Multiple sets of errors per hour.

    I am having a repeating error show up in the Event Viewer. Multiple times an hour I get batches of about 13 errors that look like this:

    Fault bucket , type 0

    Event Name: Assert

    Response: Not available

    Cab Id: 0

    Problem signature:

    P1: UE4-TekkenGame

    P2: 4.13.2

    P3: 5ad164da

    P4: KERNELBASE.dll

    P5: 10.0.16299

    P6: 00000000

    P7: 00000001

    P8: 0000000000014008

    P9: !!AssertLog="LowLevelFatalError [File:E:\ws01\ue4\Engine\Source\Runtime\Windows\D3D11RHI\Private\D3D11Util.cpp] [Line: 177] #Unreal Engine is exiting due to D3D device being lost. (Error: 0x887A0006 - 'HUNG')#"

    P10: UE4!E:/Program Files (x86)/Steam/steamapps/common/TEKKEN 7/TekkenGame/Binaries/Win64/!Game!0

    Attached files:

    These files may be available here:

    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_UE4-TekkenGame_c5af6dac8c7066564dc0a6b972d175d36240fca9_00000000_033664d2

    Analysis symbol:

    Rechecking for solution: 0

    Report Id: 9e314bd0-fec0-4c8c-a7ec-06b938328c9a

    Report Status: 4

    Hashed bucket:

    The errors mention Tekken 7 but still occur regardless of Tekken being open. I uninstalled Tekken, removing the steamapps file location found in the error, but the errors continued.

    Most of the time the errors have no noticeable effect on the computer, but occassionally they will cause a freeze for several seconds. When a freeze occurs, I get this LiveKernelEvent 141 appearing in the Reliability History:

    Source

    Windows

    Summary

    Hardware error

    Date

    ?4/?24/?2018 8:01 PM

    Status

    Not reported

    Description

    A problem with your hardware caused Windows to stop working correctly.

    Problem signature

    Problem Event Name: LiveKernelEvent

    Code: 141

    Parameter 1: ffff888da829f4a0

    Parameter 2: fffff804d76dc170

    Parameter 3: 0

    Parameter 4: 4a8

    OS version: 10_0_16299

    Service Pack: 0_0

    Product: 768_1

    OS Version: 10.0.16299.2.0.0.768.101

    Locale ID: 1033

    The errors seem to happen randomly, several times an hour, with no apparent pattern or trigger.

    The "Unreal Engine is exiting due to D3D device being lost" message is what pops up when Tekken has crashed in the past for me. I mostly stopped these crashes by lowering graphics settings and slightly underclocking my card.

    The first errors in the Event Viewer are on 4/6/2018. This may line up with a day I uninstalled and reinstalled Tekken but I am not sure. However, LiveKernelEvent hardware errors in the Reliability Monitor go back to December 2017.

    Some of things I have tried to no effect include a Malwarebytes scan, updating to the latest video driver, rolling back to older video drivers, sfc /scannow, uninstalling and later reinstalling Tekken, and verifying the game cache.

    What's confusing to me is why Windows seems to constantly want to do something with a Tekken file when Tekken hasn't been opened.

    Windows 10 Home 64-bit (10.0, Build 16299)

    Intel(R) Core(TM) i5-4690K CPU @ 3.50GHz (4 CPUs), ~3.5GHz

    8192MB RAM

    NVIDIA GeForce GTX 760
     
    TofuSlaw, Sep 25, 2022
    #3
  4. Unreal Engine is exiting due to D3D device being lost

    Can I uninstall Unreal Engine

    Hello, I'm A&K. I'm glad to be able to help you.

    If you don't have Unreal Engine installed, this may be carried by some games made with Unreal Engine. Uninstalling it will not affect your system, but some games may not run.
     
    AnalogKnight, Sep 25, 2022
    #4
Thema:

Unreal Engine is exiting due to D3D device being lost

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