Windows 10: unrecognized payment

Discus and support unrecognized payment in Windows 10 Software and Apps to solve the problem; i have 7 translations that i do not recognize. i have contacted my card issuer and the amounts i don't recognize.... Discussion in 'Windows 10 Software and Apps' started by Deborah Whitecar, Aug 28, 2024.

  1. DEBORAH WHITECAR
    Deborah Whitecar Win User

    unrecognized payment


    i have 7 translations that i do not recognize. i have contacted my card issuer and the amounts i don't recognize.

    :)
     
    Deborah Whitecar, Aug 28, 2024
    #1
  2. REGILE REB
    Regile Reb Win User

    not accepting payment

    Hi Ryan,

    One of the factor why you're having issues purchasing an app in Windows Store is due to payment method settings. See this article:

    Troubleshoot problems with payment options     and follow the suggest troubleshooting steps.

    Let us know what happens after following the suggested troubleshooting steps.
     
    Regile Reb, Aug 28, 2024
    #2
  3. SALLYNETZEL
    SallyNetzel Win User
    Unable to update payment.

    Original Title: payment

    How do I update payment...have tried several times. Old information remains, new unrecognized.
     
    SallyNetzel, Aug 28, 2024
    #3
  4. NACHAPPA C K
    Nachappa C K Win User

    unrecognized payment

    not able to add payment option

    Hi,

    Thank you for posting your query in Microsoft Community.

    I understand the inconvenience you are facing currently.

    I would appreciate if you can provide us the following information to help us understand the issue better.

    • Is this the first time your facing this issue?
    • Did you contact your bank, like the message suggests?
    I suggest you to retype your debit card number without spaces, commas, or other characters that aren't numbers and also verify that the billing address, expiration date, and name listed for your payment option are correct. If you are using a new payment
    option, verify that it has been activated.

    Also suggest you to refer to this link below and check:

    Add or edit your payment method for the Windows Store

    Windows help and learning

    Please get back to us with a reply so that we can assist you better
     
    Nachappa C K, Aug 28, 2024
    #4
Thema:

unrecognized payment

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