Windows 10: UNRESOLVED June 2019: Windows 10 closing applications upon sleep or coming out of sleep mode

Discus and support UNRESOLVED June 2019: Windows 10 closing applications upon sleep or coming out of sleep mode in Windows 10 Performance & Maintenance to solve the problem; I have a new Acer Swift 5 SF515-51T, and am getting a persistent fatal issue which is making me want to entirely abandon Windows (and Acer) after a... Discussion in 'Windows 10 Performance & Maintenance' started by MasAm)()(, Jun 11, 2019.

  1. MasAm)()( Win User

    UNRESOLVED June 2019: Windows 10 closing applications upon sleep or coming out of sleep mode


    I have a new Acer Swift 5 SF515-51T, and am getting a persistent fatal issue which is making me want to entirely abandon Windows (and Acer) after a life time of support. the problem is that the Laptop appears to shut down about half of the time I close the lid, instead of sleeping when it wakes up all apps are closed, work and sessions are lost, but everything appears normal. sometimes it sleeps as it should, but generally not, rendering the laptop extremely frustrating for travel or basically any use.


    this issue was first reported in 2015 when people were running Windows 8, and Microsoft has barely addressed it beyond suggesting tweaking the Sleep/power settings, and certainty has not provided any stable fix I can see - orginal thread here https://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_install/windows-10-closing-applications-upon-sleep-or/5ee75ff5-b520-4671-8ab8-b0ba9d7dd51c?page=1. as it is a new laptop its running Windows 10 v1809.


    I have tried all community suggested solutions from the above thread and others including:

    • resetting, Troubleshooting, and tweaking and experimenting with Sleep/Power settings- my windows does not have an option of Hybrid Sleep which solved the issue for some but is not available for me. I've turned off Hibernate, and everything is Sleep. Fast Boot is turned off.

    • updating Intel display drivers (which I had to do manually given Acer does not provide the latest, but the issue is consistant between several versions of driver, including one from late 2018 to the most current), also tried uninstalling the display driver refresh it

    • Updated Acer BIOS successfully
    • Disabled XBOX services
    • Disabled Adobe Auto Update


    when is Microsoft going to fix this issue for users, there are other posts of this problem from 2019 FOUR YEARS (and a new OS) AFTER it was first reported. if I don't get a fix I will be changing platforms

    :)
     
    MasAm)()(, Jun 11, 2019
    #1
  2. Mussels Win User

    Windows 10 wont stay in sleep mode

    yes, it was already off.

    its waking up one hour after it sleeps for about 2 minutes, then sleeping again. How the eff can i track what it does in that time if nothing shows in powerCFG or the event log?
     
    Mussels, Jun 11, 2019
    #2
  3. Sleep mode

    Hi Adam,

    For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

    • Have you made any updates to your computer before experiencing this issue?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you refer to this thread and follow the answer of Andre
    Da Costa to troubleshoot the issue with sleep mode missing.

    You can also refer to this article that was
    created by Andre Da Costa to enable sleep mode.

    Looking forward to you response.
     
    Reymichael Ros, Jun 11, 2019
    #3
  4. Smolevis Win User

    UNRESOLVED June 2019: Windows 10 closing applications upon sleep or coming out of sleep mode

    Windows 10 closing applications upon sleep or coming out of sleep mode

    This is my very simple solution for a problem that all apps are closed when you put your computer to the "sleeping" mode.

    Power Options - Change when computer sleeps - Change advanced power settings - Power buttons and lid - Power button action - Setting > Change setting to "Sleep" !!! This is the solution that worked on my PCs and some others !!!

    Make sure that Sleep button action is set to "Sleep" also!

    Good luck! I hope it will fix the problem for all of you!
     
    Smolevis, Jun 11, 2019
    #4
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UNRESOLVED June 2019: Windows 10 closing applications upon sleep or coming out of sleep mode

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