Windows 10: Unresponsive(dead) After shut down For Random Time

Discus and support Unresponsive(dead) After shut down For Random Time in Windows 10 Support to solve the problem; Hello, After shutting down, putting my computer to sleep, or shutting the lid, My computer becomes entirely unresponsive. The power button does... Discussion in 'Windows 10 Support' started by Sa Jeel, Sep 29, 2015.

  1. SA JEEL
    Sa Jeel Win User

    Unresponsive(dead) After shut down For Random Time


    Hello,
    After shutting down, putting my computer to sleep, or shutting the lid, My computer becomes entirely unresponsive. The power button does nothing, the lights to indicate it is plugged in are dark, the computer seems to be dead. After a random period of time, ranging from 1 to 9 hours, It comes back to life as if nothing had happened. It seems to be similar to the Hibernation/Sleep problems but significantly magnified. Any help would be greatly appreciated
    Asus G751 i7 nvidia gtx 970m
    ~

    :)
     
    Sa Jeel, Sep 29, 2015
    #1
  2. RICKPREVALLET
    RickPrevallet Win User

    HP ALL IN ONE TOUCH SCREEN COMPUTER FREE UPGRADE TO WINDOWS 10 FROM W7 ..... NOW I HAVE RANDOM BLACK SCREENS!!!!!!

    As my title says it all ...... no idea why these random Black Screens are happening ....... I can be using my computer for HOURS or 15min and a RANDOM black screen will happen. EVERYTHING is unresponsive even the main power button. I have to pull the power
    cord to shut the computer down and restart. As i type this letter I am nervous that i will not finish before a RANDOM BLACK SCREEN happens!!!!!!
     
    RickPrevallet, Sep 29, 2015
    #2
  3. DANIELWEST1
    DanielWest1 Win User
    computer shutting down at random times

    using windows 10.

    my computer will shut down own it's own at random times. most of the time I have to turn off the power before I can reboot

    these are the messages I cot this time it did it

    stop code: page fault in non page area

    what failed: win32kbase.sys
     
    DanielWest1, Sep 29, 2015
    #3
  4. HTCONEM9USER
    hTconeM9user Win User

    Unresponsive(dead) After shut down For Random Time

    Hi need more information

    How old is the Laptop
    Has this problem only just started
    Was it like it before you installed windows 10
    Have you checked in Settings Power Options
    The more you can give back the more likely we may be able to help you
     
    hTconeM9user, Sep 29, 2015
    #4
  5. SA JEEL
    Sa Jeel Win User
    The laptop was purchased brand new in july, The problem started occuring about 2 weeks ago. I have only observed the issue 4 times. The issue was not there before installing windows 10
     
    Sa Jeel, Sep 29, 2015
    #5
  6. SA JEEL
    Sa Jeel Win User
    Ok the system is now back operational. Going through the system event log
    Event 1074 carried out by User32 to shutdown is followed 7 seconds later by event ID 42 Source Kernel-Power with the description
    The system is entering sleep.


    Sleep Reason: Application API
    I belive this to be the problem or a key variable to uncovering the problem
     
    Sa Jeel, Apr 4, 2018
    #6
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Unresponsive(dead) After shut down For Random Time

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