Windows 10: Unresponsive Desktop/Startup Repair Frozen

Discus and support Unresponsive Desktop/Startup Repair Frozen in Windows 10 Support to solve the problem; I am having a really weird problem. I attempted to boot my computer up today, and I was greeted with a totally unresponsive desktop. No icons loaded... Discussion in 'Windows 10 Support' started by trainut, May 22, 2017.

  1. trainut Win User

    Unresponsive Desktop/Startup Repair Frozen


    I am having a really weird problem. I attempted to boot my computer up today, and I was greeted with a totally unresponsive desktop. No icons loaded except for the taskbar, and clicking anywhere on the taskbar does nothing. I tried a hard shutdown and I restarted to the same problem. I then tried Crtl+Alt+Del which did bring me to the usual menu, but selecting "Task Manager" would simply return me to the unresponsive desktop. I then selected "Log Out", and I was able to use the login screen to hold Shift while clicking "Restart" to get into the startup options. From here, I tried to boot in Safe Mode, and then with driver signatures disabled. Neither did anything.


    So I went back to the startup options via Shift+Restart and tried to select "Startup Repair". It took me to the startup repair screen, where it prompts me to "choose an account to continue". I only have one account on the computer, and it is the only one listed. I pressed "Enter", and nothing happened. I tried to use the mouse, and nothing happened, I pressed "Esc", and nothing happened. I'm pretty sure it freezes here, because the Caps Lock light doesn't even come on or off if I press the key.


    If anyone has any ideas, I would greatly appreciate it.


    Here are my specs:
    Dell XPS 8300 (0Y2MRG motherboard)
    Intel i5-2400 3.1GHz
    Samsung 850 EVO SSD 500GB (boot drive)
    WD Blue 7200rpm 1TB
    EVGA GTX 1070 FTW 8GB
    12GB Samsung/Micron DDR3 RAM


    Thanks,
    Ben

    :)
     
    trainut, May 22, 2017
    #1

  2. My windows mail (windows 10) is frozen

    My windows mail (in Windows 10) opens but is frozen in the same spot and is unresponsive.
     
    LarryFeipel, May 22, 2017
    #2
  3. Said reparing errors C drive, cannot log in. . Now cannot log in at all.

    on startup said repairing C drive, now cannot log in at all, says username or password wrong, then sometimes says handle is invalid. Totally frozen up,
     
    CharlesBeggs, May 22, 2017
    #3
  4. dalchina New Member

    Unresponsive Desktop/Startup Repair Frozen

    Hi, best start by checking your disk drives.

    Please download Kyhi's bootable DVD/external drive from the top of the Software and Apps section.

    Boot your PC from that - you will see from the above it will appear as Win 10 + utilities.

    Run HDTune, and use that to check your disks.
    Please post the result.

    If the disks are ok, then do a memory check.

    Do you have full backups?
    Do you have disk image sets?
     
    dalchina, May 22, 2017
    #4
  5. trainut Win User
    My only other computer is a Mac - could I make a working boot drive from Disk Utility/OS X?

    And I have one very old backup. I should have done it regularly. I guess this is my wake-up call.
     
    trainut, May 22, 2017
    #5
  6. dalchina New Member
    If it can access the net, you can download the iso file. After that, you could burn it to a DVD or create a bootable USB drive, but I can't say how to do that with a MAC, I'm afraid.
     
    dalchina, May 23, 2017
    #6
  7. trainut Win User
    OK, so I am now using a friend's Windows 10 machine. I am making the USB you suggested, as well as a Windows 10 repair/install USB. I am also cloning my SSD (which seems to be working fine plugged into his machine via a USB dock) to another hard drive, just in case.

    When I get home, I will run the tool you suggested and post the results. Thanks for the help, I really appreciate it.
     
    trainut, May 23, 2017
    #7
  8. trainut Win User

    Unresponsive Desktop/Startup Repair Frozen

    Okay, the download link is not working. The website "toolslib.net" appears to be down.
     
    trainut, May 23, 2017
    #8
  9. mrgeek Win User


    Use the official Microsoft site, scroll down to 'Download tool now' and expand the info boxes below to understand your options - https://www.microsoft.com/en-us/soft...load/windows10
     
    mrgeek, May 23, 2017
    #9
  10. trainut Win User
    I have actually already created this disk. The previous poster recommended one from a user on these forums with additional tools.
     
    trainut, May 23, 2017
    #10
  11. dalchina New Member
    dalchina, May 23, 2017
    #11
  12. trainut Win User
    Yeah the link's back up now. I made a DVD with the ISO. Results are in the next post.
     
    trainut, May 24, 2017
    #12
  13. trainut Win User

    Unresponsive Desktop/Startup Repair Frozen

    HDTune found no damaged blocks:
    Unresponsive Desktop/Startup Repair Frozen [​IMG]


    However, I do get two persistent errors every few minutes:
    Unresponsive Desktop/Startup Repair Frozen [​IMG]


    Unresponsive Desktop/Startup Repair Frozen [​IMG]
     
    trainut, May 24, 2017
    #13
  14. dalchina New Member
    dalchina, Apr 5, 2018
    #14
Thema:

Unresponsive Desktop/Startup Repair Frozen

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