Windows 10: unscheduled and unexpected sleep mode

Discus and support unscheduled and unexpected sleep mode in Windows 10 Performance & Maintenance to solve the problem; My Asus VivoBook with Windows 10 - brand new with preinstalled system, bought few days ago - goes to sleep every few minutes while working. Without any... Discussion in 'Windows 10 Performance & Maintenance' started by Jakub from Poland, Aug 8, 2019.

  1. unscheduled and unexpected sleep mode


    My Asus VivoBook with Windows 10 - brand new with preinstalled system, bought few days ago - goes to sleep every few minutes while working. Without any clue at to intervals, moments etc.

    My hunch is that is connected somehow with videos played in Chrome browser (Youtube, Linkedin, Facebook), because sleep seems to come during or just after playing (or auto-playing) of video.

    I did never have that problem on Windows 10 on my other Asus (Zenbook, updated from Win8) or Sony (Vaio, updated from Win8).

    :)
     
    Jakub from Poland, Aug 8, 2019
    #1

  2. Sleep mode

    Hi Adam,

    For us to better assist with your issue on sleep mode, we'd like to ask a few questions.

    • Have you made any updates to your computer before experiencing this issue?
    • What troubleshooting steps have you done so far?

    In the meantime, we suggest that you refer to this thread and follow the answer of Andre
    Da Costa to troubleshoot the issue with sleep mode missing.

    You can also refer to this article that was
    created by Andre Da Costa to enable sleep mode.

    Looking forward to you response.
     
    Reymichael Ros, Aug 8, 2019
    #2
  3. Junaid_A Win User
    Blue Screen - Unexpected Kernal mode trap

    Hi Anne,

    Thank you for writing to Microsoft Community forum.

    This issue may occur when your computer lacks sufficient kernel space to process kernel-mode drivers

    To have a better clarity on the issue and guide you accordingly, respond to the questions listed below.

    1. What is the make and model of the PC?
    2. Were there any changes made on the computer prior to this issue?

    Meanwhile, you may try the troubleshooting steps suggested in the articles listed below and check if it works:

    1. Troubleshoot blue screen errors.
    2. Troubleshoot UNEXPECTED_KERNEL_MODE_TRAP
    3. Bug check: UNEXPECTED_ KERNEL_ MODE_ TRAP

    Regards,
     
    Junaid_A, Aug 8, 2019
    #3
  4. unscheduled and unexpected sleep mode

    sleep mode

    Hi disgruntledWC,

    There could be other settings on your computer that triggers your computer to go on sleep even though the sleep settings is set to never. To ensure that the sleep and display settings are properly set, I suggest that you look into the Advanced Power Settings.
    Follow these steps:

    • Open Control Panel and click Power Options.
    • On your preferred plan, click Change plan settings.
    • Click advanced power settings.
    • Expand Sleep option, and make sure to set the following:
    Sleep after : Never

    Hibernate after : Never

    5. Click Apply, then OK.

    Please check also the screen saver option.

    • Navigate to Settings > Personalization > Lock screen.
    • Click Screen saver settings.
    • Set your Screen saver to None.
    • Click Apply, then OK.

    Once done, please observe if your computer still goes to sleep mode after a few minutes of inactivity.

    Looking forward to your reply.

    Regards.
     
    Vanessa Yar, Aug 8, 2019
    #4
Thema:

unscheduled and unexpected sleep mode

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