Windows 10: Unsure if hardware or software problem, with dead system

Discus and support Unsure if hardware or software problem, with dead system in Windows 10 Support to solve the problem; About the time of the MS Sept 2020 update, not sure of date so don't know if it's just a coincidence, I started having problems with my desktop. The... Discussion in 'Windows 10 Support' started by way2ob2se, Sep 20, 2020.

  1. way2ob2se Win User

    Unsure if hardware or software problem, with dead system


    About the time of the MS Sept 2020 update, not sure of date so don't know if it's just a coincidence, I started having problems with my desktop. The monitor would show a lot of pixelation, then would just freeze. Required powering off to end it. This happened several more times, then it would only show the pixelated HP logo when it was booting and I couldn't log in at all. I
    attached a different monitor to my CPU and it behaved the same way. Today I tried using both the Recovery and Bootable USBs that I created when I upgraded to Win10. It didn't do a thing with the Recovery drive, just sat there. When I tried the Bootable disk it briefly showed something like "going to repair screen" or something similar, but just froze there on a black screen. I tried the Recovery flash drive again, and got a new problem. The power wouldn't stay on. I would turn on the CPU power and a few seconds later with nothing appearing on the monitor it would power off. This happened a number of times. I searched the 'net for any info. One recommendation was to open it up to see if there might be a potential electrical short. Husband confirmed there was not. The only iffy thing had to do with four little silver plugs, lined up next to the place where extra cards could be added. I tried to find some info on what they were, but couldn't find a darn thing. The reason they looked iffy was because the tops of a couple of them seemed discolored, kind of rusty looking, but it's not rust.

    I believe my WINVER is Version 2004 (OS Build 19041.508). I couldn't confirm due to dead machine, but this is what is on his system and we try to keep them in sync.

    know this is a lot of convoluted info, but can someone identify what might be going on and what my next steps should be?

    Thanks you so much.

    :)
     
    way2ob2se, Sep 20, 2020
    #1

  2. Unsure if it is software or hardware problem...

    Thank you very much for your response to my issue. Your third suggestion seems to have fixed the problem. Thank you again.
     
    Robert JCook1, Sep 20, 2020
    #2
  3. Unsure if it is software or hardware problem...

    When starting my laptop the screen goes black before it finishes loading, unless I unplug the power source, then it comes back on. Plug it in and it goes out, unplug and it comes back on. Is this a software problem or a hardware problem? It is an older
    Lenovo laptop, probably 3 or 4 years but it was only used less than a year before going into storage.
     
    Robert JCook, Sep 20, 2020
    #3
  4. dalchina Win User

    Unsure if hardware or software problem, with dead system

    Windows 10 1709 System Restore problems...

    That seems to be an attempt at Option 2 in the tutorial, which requires you to
    a. Boot to a command prompt (Did you?)
    b. You then seem to be mixing steps 3,4 and 5, thus your command is incorrect.

    I suggest Option 1 is easier.

    If you still have problems, please repost listing each specific step and saying which option from the tutorial you are using. Thanks.
     
    dalchina, Sep 20, 2020
    #4
Thema:

Unsure if hardware or software problem, with dead system

Loading...
  1. Unsure if hardware or software problem, with dead system - Similar Threads - Unsure hardware software

  2. Hardware Or software

    in Windows 10 Software and Apps
    Hardware Or software: Hello guys I have an hcl laptop and it had been working fine until today . when I press some buttons on my laptop I don't know which buttons they are, it is random my laptop continuously beeps and I have to press num lk or ins for five seconds to make it stop . whenever it...
  3. Software/Hardware

    in Windows 10 BSOD Crashes and Debugging
    Software/Hardware: Good Day Can you help me please? I have a Lenovo all in one touchscreen 21inches which I purchased new some years ago it came with Windows 7 which immediately updated when I went on line. I have had some problems with the hardware which Lenovo put right. However in the...
  4. software/hardware

    in Windows 10 Drivers and Hardware
    software/hardware: my system is running a hp laptop on my new min desktop making it run hot system is a intel product help https://answers.microsoft.com/en-us/windows/forum/all/softwarehardware/e82fa7e0-aa77-4164-be6a-edf339026dab
  5. DVD Drive Problem: Is it hardware or software?

    in Windows 10 Drivers and Hardware
    DVD Drive Problem: Is it hardware or software?: I have a Dell Inspiron 3650 desktop. When I insert a "new" DVD, then try to open it, I get message: "Windows cannot read the disk in drive D:\. Make sure the disk uses a format the windows recognizes. If the disk is unformatted, you need to format it before using it"....
  6. Multiple hardware/software problems

    in Windows 10 BSOD Crashes and Debugging
    Multiple hardware/software problems: I'm having multiple hardware a software problems now including: One of my 3.0 drives disconnecting and reconnecting. Morse beeps and different volumes. Sudden lag spikes. Broken copy and pasting. Overheating problems My computer charger and battery has recently been...
  7. Unsure if it is software or hardware problem...

    in Windows 10 BSOD Crashes and Debugging
    Unsure if it is software or hardware problem...: When starting my laptop the screen goes black before it finishes loading, unless I unplug the power source, then it comes back on. Plug it in and it goes out, unplug and it comes back on. Is this a software problem or a hardware problem? It is an older Lenovo laptop, probably...
  8. Partition Hidden: Hardware Problem or Software Problem?

    in Windows 10 Drivers and Hardware
    Partition Hidden: Hardware Problem or Software Problem?: Yesterday, I published a 3 x 6 feet banner in Office Publisher, saved it into PDF and PNG format and shutdown my laptop. After a few minutes, I turned on my laptop to edit these files. When my laptop turned on, I didn't see two partitions (Disk D and Disk E) but Disk C where...
  9. Cursor has disappeared - is this a hardware or software problem?

    in Windows 10 Support
    Cursor has disappeared - is this a hardware or software problem?: I have a Toshiba Satellite and I'm running windows 10. I've tried pressing F5 and FN+F5 but nothing happens. I've had a look on various forums and all the advice seems to start with "go here", "go to this menu" etc but I have no idea how to go anywhere without a mouse. Any...
  10. System migration hardware, OS and software question

    in Windows 10 Installation and Upgrade
    System migration hardware, OS and software question: Hi all Rigs blown (see bottom thread to avoid confusion). Ordered some new components to fit in with the existing rig. Boring Part Existing parts that I am using: Fractal Design R4 Case Samsung SSD850Pro 500 MB O/S Programs/Some program data Barracuda 2TB Drive for...