Windows 10: Unwanted shutting down

Discus and support Unwanted shutting down in Windows 10 Installation and Upgrade to solve the problem; Running W10. When I used to close my PC down, after powering back up it would display a pretty picture from nature. Clicking it brought up the sign-in... Discussion in 'Windows 10 Installation and Upgrade' started by MikeBristow1, Oct 25, 2020.

  1. Unwanted shutting down

    Running W10. When I used to close my PC down, after powering back up it would display a pretty picture from nature. Clicking it brought up the sign-in screen. But recently I have only to leave my PC unattended and it displays a pretty picture etc. How can I stop it doing this? Help very welcome.

    MikeBristow1, Oct 25, 2020

  2. Won't shut down or restart -- error X0X


    Thank you for posting your query in Microsoft Community.

    To assist you better, I would like to ask what are the methods that you have tried to solve the issue.

    The issue might occur if the computer is not shut down properly. so, I suggest you to perform a power drain by follow the steps below and check if it helps.

    • Shut down the Computer.
    • Remove all power source (including battery if it is a laptop).
    • Press and hold the power button for 15-20 seconds.
    • Connect the power source and start the computer.
    • After the computer boots to the desktop, suggest you to install all the pending updates.

    Hope this helps. Keep us posted on the status for further assistance.
    Eeshwar Kumar, Oct 25, 2020
  3. Ernie San Win User
    Windows 10 is unable to complete shut down

    We suggest doing these troubleshooting steps below:

    Method 1. Hard Reset

    • Shut down your computer.
    • Remove the cable and wires connected to your computer.
    • Press the Power button for 10 seconds to completely drain your device.
    • Check if there's any changes.
    Method 2. Shutdown trick.

    • Press Windows key.
    • Press and hold Shift.
    • Click the Power icon.
    • Select and click Shutdown.
    Let us know the outcome.
    Ernie San, Oct 25, 2020
  4. Unwanted shutting down

    Laptop won't shut down

    Hi Muhammad,

    Most of the time, the issue regarding a device that won't shut down properly may be caused by a system conflict after an update or that there are some incompatibility issues. To assist you with this concern, we recommend that you run the troubleshooter.
    To do this, kindly follow the steps listed below:

    • Type troubleshooting in the Search bar and press
    • Click on View all on the left-side of the page.
    • Click on each category below then follow the on-screen prompt to run the troubleshooter:
    • Background Intelligent Transfer Service
    • Hardware and Devices
    • Power
    • Windows Update
    Note: Make sure that you restart your PC after running the troubleshooter for each category.

    Let us know how it goes after performing the suggested steps.
    Eileen Gal, Oct 25, 2020

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