Windows 10: Up and left key dont work

Hello, this is a problem that i have since time ago but every time i press the up key the windows close like if it was the f4 key, and when i press the left key the screen becomes side vertical.please help

:)

 

Keyboard shortcut Alt key not working

Hi,



Before we proceed, I need more information to help you better.

• 
  Since when are you facing this issue?
  
• 
  Did you make any software or hardware changes on your computer prior to this issue?
  
  
  

I suggest you to follow the steps below and check if it helps.

Step 1: You may check if the ALT key is functioning correctly in on-screen keyboard. It will help us to verify if there is any issue with the keyboard.

Follow the steps below to open On-screen Keyboard.

• 
  Windows + Q, type OSK (on-screen keyboard)
  
• 
  And check if it works
  

Step 2: Run Hardware and device Troubleshooter.

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your devices. Refer these steps:

• 
  Press Windows key +X, select Control panel.
  
• 
  Change the view by option on the top right to Large icons.
  
• 
  Click on troubleshooting and click on the view all option on the left panel.
  
• 
  Run the Hardware and devices troubleshooter.
  

Keep us posted on this issue so that we can assist you better.

 

Surface Pro 3 Windows key not working

Hi,

Thank you for writing us back.

Are you using docking station?

I would suggest you to go through the below steps:

Steps: Try to run the Hardware and device troubleshooter:

• 
  Press Windows key+X.
  
• 
  Click on Control Panel.
  
• 
  Click on Troubleshooting.
  
• 
  On the left pane, click on view all.
  
• 
  From the list, double click on hardware and devices and run the troubleshooter and check what it shows.
  

Please post back with the status of the issue and we will be glad to assist you further.

 

store game dont work

Hello,

Thank you for posting on Microsoft Community. I understand the inconvenience you are facing. I will certainly help you with this.

• Do you receive any error message?

I would suggest you to try the below methods and check if this helps.

Method 1:

I suggest you to run the Windows Store Apps troubleshooter.

Follow the below steps:

1. Type troubleshooting in the search bar.

2. Select Troubleshooting.

3. Select View all on the top left corner.

4. Click on Windows Store Apps.

5. Follow the on-screen instructions to run the troubleshooter.

Method 2:

I would suggest you to reset the Windows store and check if it works.

Follow the below steps to reset the Windows Store:

1. Press Windows key + R from the
Desktop and click on Enter.

2. Type wsreset.exe and click on OK.

Kindly let us know if you need any further assistance with Windows. We are glad to assist you.

Thank you.