Windows 10: update freezing my laptop

Having trouble with laptop HP ProBook new as of nov. 2019 and now freezing and requiring power off shut down since mid February.

I keep getting the HP sure start recovery "unauthorized change to secure boot keys' message then followed by "unable to complete the updates so undoing changes' message. Most recent updates when problem began were:


Windows 10 1909 on 3/2/2020

KB4537572 on 3/2/2020

KB4532693 on 2/14/2020

KB4537759non 2/14/2020

KB4538675 on 2/12/2020



A friend tried several things but no luck yet. Any suggestions? I don't wont to keep having to hard shut down and kill my new laptop.

Thanks.

:)

 

Laptop freezing after update

Hi,

One possible reason why your laptop freezes after update is due to corrupted files. To isolate your concern, we'd like to gather more information:

• Did you get any error messages?
• What troubleshooting steps have you done so far?

Meanwhile, we recommend that you follow the steps in this article by clicking on this

link. It will let you scan for corruptions. You may also perform the instructions in this

article to restore corrupted files.

Keep us posted if you need additional help.

 

Best laptop under $800??

Well the last one I suggested seems to be the best for 650$

EDIT: to facilitate your search...

Laptop GFX benchmark list

Laptop CPU Benchmark list

 

My laptop randomly freezes and becomes completely unresponsive

Hi Mia,

You laptop freezing and hanging could be caused by different possible scenarios. For us to address your concern, kindly answer the questions below:

• Were there any recent changes made on your computer? Like an update or a new programs was installed.
• Was there a specific activity you were on when the computer freezes.
• What troubleshooting steps have you tried?

We look forward to your response to our queries.