Windows 10: Update graphics card drivers Intel HD Graphics 620?

Discus and support Update graphics card drivers Intel HD Graphics 620? in Windows 10 Drivers and Hardware to solve the problem; I have an Acer Aspire E5-575G laptop and I really need the latest driver for the graphics card. Windows says that the latest drivers are installed.... Discussion in 'Windows 10 Drivers and Hardware' started by Rocho, Jun 13, 2020.

  1. Rocho Win User

    Update graphics card drivers Intel HD Graphics 620?


    I have an Acer Aspire E5-575G laptop and I really need the latest driver for the graphics card. Windows says that the latest drivers are installed. Intel says so:



    Update graphics card drivers Intel HD Graphics 620? 0_big.png



    And if I go to the manufacturer. namely Acer, I can't find any installation option for graphics card drivers. Where can I install this damn driver? Need help with that.

    TIA

    :)
     
    Rocho, Jun 13, 2020
    #1
  2. prelo Win User

    Intel HD Graphics Driver

    If your Intel Graphics card is one of the following :

    Intel HD Graphics 4200, 4400, 4600 cards (4th Generation)

    Intel Iris Pro Graphics 5200 cards (4th Generation)

    Intel HD Graphics 5300 cards (Intel Core M Processors)

    Intel Iris Graphics 6100 (5th Generation)

    Intel Iris Pro Graphics 6200 (5th Generation)

    Intel HD Graphics 5500, 6000 (5th Generation)

    Intel HD Graphics 515, 520, 530 (6th Generation)

    Intel Iris Graphics 540, 550 (6th Generation)

    Intel Iris Pro Graphics 580 (6th Generation)

    try this, it works for many people:


    1.- Download from this site the beta zip file (win64_154012.zip), and not the exe file:

    Download Beta Intel® Graphics Driver for Windows® 10 and Windows 7*/8.1* [15.40]

    (for 32-bit download win32_154012.zip).

    2.- Unzip the driver to C:\Windows\Temp folder.

    3.- Right click on Start and choose Device Manager, Display adapters,
    Intel(R) HD Graphics Family.

    4.- Double click to open it (or right click and choose Properties).

    5.- Click on the Driver tab and then on Update Driver.

    6.- On the new tab click on Browse my computer for driver software.

    7.- On the new tab click on Let me pick from a list of device drivers on my computer.

    8.- On the new tab click on Have Disk.

    9.- Click on Browse and then choose Windows\Temp\win64_154012\Graphics\igdlh64.inf
    (igdlh32.inf for 32-bit) and click on Open and then
    OK.


    10..- On the new tab where Intel (R) HD Graphics Family is showing click on
    Next and let the driver to install.

    11.- The new Driver Version is 20.19.15.4326 and is digitally signed.

    Be aware to follow step by step all the procedure and do not try to use the wizard to update the driver directly, in many cases it won’t work.
     
    prelo, Jun 13, 2020
    #2
  3. Intel HD Graphics Driver

    Hi Jim,

    Thank you for posting in Microsoft Community.

    This issue might have caused due to the outdated drivers of the Graphics display card.

    Let's try the below steps and check if it helps to resolve the issue.

    I would also suggest you to update graphics drivers.


    • Press Windows key + X and select
      Device Manager.



    • Search for Display Adapters and expand it.

    • Right click on the graphics driver
      and select Update driver software.
    Refer:
    How to update the graphics card drivers


    If that doesn't help uninstall and reinstall latest graphic driver from manufacturer's website.

    Keep us informed if the issue is resolved. We are glad to help you further.
     
    Sachin Venkatesh, Jun 13, 2020
    #3
  4. dhanx Win User

    Update graphics card drivers Intel HD Graphics 620?

    x64 Windows 10 Intel HD Graphics Drivers

    Hi, having a problem with x64 Windows 10 and Intel HD graphics.

    It's a Thinkpad T410 Core i5 with integrated Intel HD graphics.

    I'm stuck on the basic graphics card driver or the generic VGA card driver.

    Windows update looks like it's trying to update to the Intel drivers, but fails with:

    Intel corporation driver update for intel(r) hd graphics - error 0x80246007

    Searches suggest removing graphics card using device manager - then retrying, but this doesn't solve, it just repeats with same error.

    Also tried downloading the drivers directly from Intel:

    https://downloadcenter.intel.com/do...phics-Production-Driver-for-Windows-10-64-bit
    and selecting the .inf file to update directly, but get a 'failed to update' error.

    If you use Setup.exe in the Intel .zip file, it gives you 'Computer does not meet minimum requirements for installing this software' - so perhaps Intel driver does not like final Windows 10 release.

    Had 32 bit Windows 10 on yesterday and all OK, so seems to be an x64 problem.

    Anyone had similar or have been able to resolve?

    Thanks
     
    dhanx, Jun 13, 2020
    #4
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Update graphics card drivers Intel HD Graphics 620?

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