Windows 10: Update has wiped my entire computer

Discus and support Update has wiped my entire computer in Windows 10 Installation and Upgrade to solve the problem; Looking for some help. I turned my computer on and it was mid update. Next time i've opened it up and gone to log in everything has gone! Literally the... Discussion in 'Windows 10 Installation and Upgrade' started by AlinaBlain, Nov 23, 2018.

  1. Update has wiped my entire computer


    Looking for some help. I turned my computer on and it was mid update. Next time i've opened it up and gone to log in everything has gone! Literally the home screen is blank other than the recycling logo. The windows logo won't open anything. The only way i managed to get the internet page up was through the task manager and can open nothing else.


    All my photos, documents, programs have gone!!


    Can anyone help me restore my computer to how it was? Can't believe i've literally lost everything :-(

    :)
     
    AlinaBlain, Nov 23, 2018
    #1

  2. Cant activate windows 10 after wipe, key is from windows 8.1 that i upgraded from

    Hi Ryan,

    To assist you better, we would like to confirm if Windows 10 is activated before you wiped your computer.

    Meanwhile, we suggest that you run the Activation troubleshooter. To do this, follow these steps:

    • Go to Settings.
    • Select Update & security.
    • On the left pane, choose Activation.
    • Click Troubleshoot.
    Should you need further assistance, feel free to get back to us.
     
    Monica Cam, Nov 23, 2018
    #2
  3. 3Colors Win User
    Windows Updated(16299.309).KB4088776 Restart is required to complete.


    Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

    Thanks for the suggestions and for the time to respond Update has wiped my entire computer :) Best regards.


    And thanks for the tip of that program, I'll have it on my list.
     
    3Colors, Nov 23, 2018
    #3
  4. Update has wiped my entire computer

    New Windows Update Rearranged My Entire Computer

    Hello,

    To troubleshoot your issue we need to know which update is causing this issue. Please let us know what is the KB number of the update you have installed?

    To know the KB numbers of the failing updates, follow the below steps:


      • In the search box, type Update, and then, in the list of results, click Windows Update.

      • In the left pane, click View update history.


    In Windows 10, your device is always kept up to date with the latest features and fixes.

    Updates and drivers are installed automatically, with no need to select which updates are needed or not needed.

    I suggest you to restart the system once and check if it helps:

    In rare cases, a specific update might temporarily cause issues with your device, and in this case you will need a way to prevent the problematic driver or update from reinstalling automatically the
    next time Windows Updates are installed.

    I suggest you to refer to the following article and check if it helps.

    How to temporarily prevent a Windows or driver update from reinstalling in Windows 10

    https://support.microsoft.com/en-us/kb/3073930



    Kindly let us know if you need any further assistance with the issue. We are glad to assist you.
     
    Anju Thekkethil, Nov 23, 2018
    #4
Thema:

Update has wiped my entire computer

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