Windows 10: Update Install Loop: Error 0x800F0922

As many people are experiencing frustration with this error I decided to dig a bit deeper into my own problem, hoping that what I find might help others.


The frustration with problem solving online is that we are often asked to try multiple standard solutions without understanding the actual root cause of the problem first. These suggestions are meant to fix the majority of problems.


The three standard suggestions for this problem:

1. Low System Reserved partition space
   
2. Fail to connect to Microsoft Windows Update server
   
3. The .Net framework installation portion of Windows 10 upgrade fails.

I do not believe any of these apply to me.


Microsoft products have always been pretty good at having the ability to trace into issues through log files so I thought it was time to dig a bit to see what I could find, so away I went down the rabbit hole....


STEP 1

Examining the C:\Windows\logs\WindowsUpdate\WindowsUpdate.log


Here I find the error code:

2019-03-20 21:34:25.2682241 5404 6440 Handler Post-reboot status for session 30728068_2341961783: 0x800f0922.


This only indicated the failure that was logged and found after rollback/reboot, so I had to dig backwards further.


Looking further in the file I noticed the install steps that seem to be responsible for each installer package:

2019-03-20 21:27:09.3341633 2312 6024 Handler CBS called Progress with state=7, ticks=752, total=1000

2019-03-20 21:27:10.6576048 2312 6024 Handler CBS called Progress with state=7, ticks=752, total=1000

2019-03-20 21:27:10.7071653 2312 6024 Handler CBS called Progress with state=7, ticks=1000, total=1000

2019-03-20 21:27:10.7078483 2312 6024 Handler CBS called Terminate

2019-03-20 21:27:19.4807585 2312 1668 Handler Requesting post-reboot reporting for package Package_for_RollupFix~31bf3856ad364e35~amd64~~17134.590.1.7.

2019-03-20 21:27:19.4812427 3068 10456 Misc Removed update 11904777-F6C7-4327-A0E3-D4E87C8B1FB4 from sticky list for service 5C4E689A-8F00-41BE-A45C-A9990E61BDB8

2019-03-20 21:27:19.4813226 3068 10456 Misc Removed update E58A0618-89B2-42D2-9999-2CC56FC37958 from sticky list for service 5C4E689A-8F00-41BE-A45C-A9990E61BDB8

2019-03-20 21:27:19.4813622 2312 1668 Handler Completed install of CBS update with type=3, requiresReboot=1, installerError=0, hr=0x0

2019-03-20 21:27:20.6825193 2312 1668 Handler * END * CBS Install



Since this indicated no errors, I wondered about the problem with the last installer package that was executed likely causing the rollback.


STEP 2

This led me to look into the C:\Windows\Logs\CBS\CBS.log file.


In here I found the error code:

2019-03-20 21:31:13, Info CSI 0000061f The queue has completed running, and AI failures have occured.

2019-03-20 21:31:13, Info CSI 00000620 ==Error Summary Start==

2019-03-20 21:31:13, Error CSI 00000621 (F) Installer: Boot File Servicing (BFSVC) Installer Binary Name: bfsvc.dll ErrorCode: 8031004a Phase: 31 Mode: Delta Component: NONE[gle=0x80004005]

2019-03-20 21:31:13, Info CSI 00000622 ==Error Summary End==

2019-03-20 21:31:13, Info CSI 00000623 Failed unloading hive file: \??\C:\Users\Default\NTUSER.DAT, key: \Registry\USER\Template, with flags: 1, NTSTATUS: 0

2019-03-20 21:31:13, Info CSI 00000624 Failed unloading hive file: \??\C:\Users\.NET v4.5 Classic\NTUSER.DAT, key: \Registry\User\S-1-5-82-3876422241-1344743610-1729199087-774402673-2621913236, with flags: 1, NTSTATUS: 0

2019-03-20 21:31:13, Info CSI 00000625 Failed unloading hive file: \??\C:\Users\DefaultAppPool\NTUSER.DAT, key: \Registry\User\S-1-5-82-3006700770-424185619-1745488364-794895919-4004696415, with flags: 1, NTSTATUS: 0

2019-03-20 21:31:13, Info CSI 00000626 Failed unloading hive file: \??\C:\Users\.NET v4.5\NTUSER.DAT, key: \Registry\User\S-1-5-82-271721585-897601226-2024613209-625570482-296978595, with flags: 1, NTSTATUS: 0

2019-03-20 21:31:13, Info CSI 00000627 Failed unloading hive file: \??\C:\Users\anneb\NTUSER.DAT, key: \Registry\User\S-1-5-21-2287868482-2659178975-332919780-1004, with flags: 1, NTSTATUS: 0

2019-03-20 21:31:13, Info CSI 00000628 Failed unloading hive file: \??\C:\Users\mmyc\NTUSER.DAT, key: \Registry\User\S-1-5-21-2287868482-2659178975-332919780-1001, with flags: 1, NTSTATUS: 0

2019-03-20 21:31:13, Error CBS Startup: Failed to process advanced operation queue, startupPhase: 0. A rollback transaction will be created. [HRESULT = 0x800f0922 - CBS_E_INSTALLERS_FAILED]

2019-03-20 21:31:13, Info CBS Setting ExecuteState key to: CbsExecuteStateInitiateRollback | CbsExecuteStateFlagAdvancedInstallersFailed

2019-03-20 21:31:13, Info CBS SetProgressMessage: progressMessageStage: -1, ExecuteState: CbsExecuteStateInitiateRollback | CbsExecuteStateFlagAdvancedInstallersFailed, SubStage: 0

2019-03-20 21:31:13, Info CBS Progress: UI message updated. Operation type: Update. Stage: 1 out of 1. Rollback.

2019-03-20 21:31:13, Info CBS Setting original failure status: 0x800f0922, last forward execute state: CbsExecuteStateResolvePending

2019-03-20 21:31:13, Info CBS Attempting to remove poqexec from SetupExecute

2019-03-20 21:31:13, Info CBS Removed poqexec from SetupExecute.

2019-03-20 21:31:13, Info CBS Configured poqexec to not pend to SetupExecute.

2019-03-20 21:31:14, Info CBS Startup: Changing logon timeout to a static timeout: 10800000

2019-03-20 21:31:15, Error CSI 00000629 (F) Installer: Boot File Servicing (BFSVC) Installer Binary Name: bfsvc.dll ErrorCode: 8031004a Phase: 31 Mode: Delta Component: NONE[gle=0x80004005]

2019-03-20 21:31:15, Info CSI 0000062a Rolling back transactions...


The problem initiating the rollback appears to be related to "Boot File Servicing (BFSVC) Installer"


STEP 3
I found various articles referring to this type of issue which required fixing the system partitions such as:
https://answers.microsoft.com/en-us...op-error/f7b5871f-8be9-444d-889a-6e3ab568950b
These steps failed on the bootrec /fixboot step with an access denied error.

STEP 5
I found various articles referring to fixing the access denied problem sub as:
https://answers.microsoft.com/en-us...s-denied/747c4180-7ff3-4bc2-b6cc-81e572d546df

These steps involve resetting the system partition.


STEP 6

Most of the articles I found referred to formatting FAT32. I was confused why my partition layouts seemed different and why the format was NTFS.




Understanding the steps for this was a bit confusing due to the different types of boot partition styles UEFI/GPT vs BIOS/MBR.

https://docs.microsoft.com/en-us/windows-hardware/manufacture/desktop/hard-drives-and-partitions


After some research I understand that I have a BIOS/MBR computer built in 2010, just around the time of evolution to UEFI/GPT.

(Dell Studio XPS 9100)


This research also revealed that I did not appear to have a standard partition layout.

STEP 7

Now i need to backup and try out some adjustments. Stay tuned...

:)

 

Windows refuses to update - Error 0x800f0922


Windows won't update, i ran sfc as an Admin in CMD and no issues.

• Adobe is activated on Edge but still doesn't work, could this be related?

System Details
Windows 10 Home 64bit
Build Version: 10586.420

 

2019-01 cumulative update for 1809 x64 fails with 0x800F0922 error


Hi, this is the update for ref:
https://support.microsoft.com/en-us/...date-kb4480116

Forum description and comments with experience of installing it:
Cumulative Update KB4480116 Windows 10 v1809 Build 17763.253 - Jan. 8 Windows Update - Windows 10 Forums

Searching for the error number suggests
Tech Support: Windows 10 Update with Error Code 0x800F0922 – EaseUS

helpful amplification of part of the above:
Install update Error 0x800f0922 - Microsoft Community

Note that accompanying this is an update for Net framework,The error number is often associated with that.
How to Fix .NET Framework 3.5 Installation Error 0x800F0922 - Appuals.com

Are you certain the error number is associated with the KB rather than the Net framework update offered simultaneously?

If you wished to separate the elements offered at this time and try installing them individually, you could use Windows Update Minitool (free) which allows you to select updates individually.

 

Installation Failure: ... error 0x800F0922: Cumulative Update ... (KB3200970).

Hi Paul,

To better address your concern, kindly refer to the post of Gerry C J Cornell on the link below:

• Windows update KB3197954 fails to install with error 0x800F0922.
  

Let us know if you need further help.

Best regards.