Windows 10: update KB3194496 : new error 10 in event log. AppReadiness/Admin

Hi guys, so i uninstalled KB3194496 and restarted the computer, the errors did NOT go away even though the update was uninstalled! So I downloaded KB3194496 again and the errors are still there

 

Thanks for the try! I was wondering about it (of course I always do a system backup before... well, I do a back almost for anything *Biggrin) but you spared us some time.

It seems that uninstalling KB3194496 does not roll back everything... hmmm... I think if it could be about some security/permissions issue (just like about ID 10016)... Maybe it's still too early for a solution.

Thanks again.

 

Add me to the ever growing list. I've tried everything mentioned here and elsewhere - no joy.

 

How, I don't use that crap either, thanks.

Disregard, had a brain fart, but it did stop it, thanks.

 

Windows 10 Home 64 bit on 2 pcs (desktop and laptop).
KB3194496 installed fine and everything is working on both.
Event id 214 and 10 for Microsoft.Accounts.Control and Microsoft.Windows.ShellExperienceHost on the laptop.
Tried all the usual fixes with no success ..... sfc(not problems found), dism(no problems found), windows store and update troubleshooter(no problems found)

Looking into the errors on Troubleshooting packaging, deployment, and query of Windows Store apps (Windows) I got a hint on a registry key. So I looked at the 2 registries and after some digging the desktop was showing LastReturnValue of 0, but laptop showed 80073cf9 (the other values where the same). Desktop didn't show any sub keys in the UpdatedApplications, but laptop showed 2. I did the following then rebooted. The 214 and 10 errors disappeared.

Since this is dealing with the registry, try at your own risk and remember to create a restore point before editing the registry *Smile

1. In windows registry, navigate to the following key.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\S-1-5-21-xxxxx-xxxxx-xxxxx-1001

2. Look for the following 2 sub keys.

Microsoft.AccountsControl_10.0.14393.206_neutral_neutral_cw5n1h2txyewy
LastReturnValue = 80073cf9 ..... (CHANGE TO 0)
NumberOfAttempts = 00000001
Path = C:\\WINDOWS\\SystemApps\\Microsoft.AccountsControl_cw5n1h2txyewy\\AppxManifest.xml

Microsoft.Windows.ShellExperienceHost_10.0.14393.206_neutral_neutral_cw5n1h2txyewy
LastReturnValue = 80073cf9 ..... (CHANGE TO 0)
NumberOfAttempts = 00000001
Path = C:\\WINDOWS\\SystemApps\\ShellExperienceHost_cw5n1h2txyewy\\AppxManifest.xml

3. Check the following key.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Appx\AppxAllUserStore\UpdatedApplicatio ns

4. Delete the 2 sub keys if they exist.

Microsoft.AccountsControl_cw5n1h2txyewy ..... (DELETE)
Microsoft.Windows.ShellExperienceHost_cw5n1h2txyewy ..... (DELETE)

 

It's working!! *Thumbs

THANK YOU!!!

 

See my comments in red still have errors.

Jim *Redcarded

 

Works, happy but this just came back; can anyone tell me how to get rid of this for good, thanks: BITS has encountered an error communicating with an Internet Gateway Device. ID 16393

 

Dear Eagle51... your solution worked in my case. I thank you. *Thumbs

 

Yes It's working

 

Thanks for posting that.

Seems to have fixed it for now, probably the next CU will break it again *Smile

 

Great call Eagle51.

 

Method certainly succeeds in removing the error message, but does it inhibit the APP Readiness function?

 

As my previous post showed I did not have to make any registry changes and was getting errors. Checking my event viewer my last error was on Oct 5 and has been clear since then. I have noticed a lot of APP updates so maybe MS fixed it.

Jim *Cool

 

I don't think it is fixed since I had four of these errors yesterday (7 Oct). I note the above fix but might wait for MS to solve it since it doesn't seem to affect the PC.