Windows 10: update KB5000802

how come microsoft keeps updating with KB5000802 that crashes computer when you print? I just updated on 4/5/21 and checked history and this same update code is in my update history again

:)

 

Repair Install Fixes corruption - CU KB5000802 installed !

@Caledon Ken,
Ok, followed the steps in the directions you linked but I couldn't see how step 4 in red was done even after I maximized my screen to try to read the screen shot in red for step 4. It just isn't easy to read to see what is being done.






the Disk List screen shot

 

Windows Updated(16299.309).KB4088776 Restart is required to complete.

Hi dalchina. Good news, I followed your suggestion and reinstalled the update and now it appears as "installed correctly" *Biggrin Maybe it was not necessary to run the Windows Update Troubleshooter or maybe if necessary. But using it I do not think it could have worsened something. The installation was very fast, unlike the first time it showed step 1 and step 2 completed.

Thanks for the suggestions and for the time to respond Best regards.


And thanks for the tip of that program, I'll have it on my list.

 

Repair Install Fixes corruption - CU KB5000802 installed !

The Windows system was corrupted and has now been fixed !
I want to thank everyone for their guidance and suggestions and for being patient with me while I had used so much digital ink to get this issue resolved.

A shout out to all - a big thanks !
*Party*Party