Windows 10: Update locked me out of computer PIN no longer works

Discus and support Update locked me out of computer PIN no longer works in Windows 10 Installation and Upgrade to solve the problem; Computer updated and now it says PIN doesn't work because of security. The problem is I input my email wrong when I bought the computer (I jumbled it... Discussion in 'Windows 10 Installation and Upgrade' started by MSTJ11, Oct 10, 2019.

  1. MSTJ11 Win User

    Update locked me out of computer PIN no longer works


    Computer updated and now it says PIN doesn't work because of security. The problem is I input my email wrong when I bought the computer (I jumbled it with my work email. I didn't think much of it- set a pin and it always worked. Now I can't even get IN to my computer. The automated verification says it can't verify with info I supplied. It's asked for emails I've sent- I've never sent any from THAT account because it's not even an account.

    What can I do? I'm locked out of my own computer and it's got all my data hostage.

    I even went so far as to try to create an email with the jumbled one and because the messed up one has too many "." it's not accepted.

    :)
     
    MSTJ11, Oct 10, 2019
    #1

  2. Can't create pin for login. Pin stopped working

    Hi Kevin,

    To resolve your concern about creating pin to your computer, we suggest that you follow these steps:

    • Navigate to C:\Windows\ServiceProfiles\LocalService\AppData\Local\Microsoft\NGC (click to get permission when prompted).
    • Delete the contents of that folder (delete everything in that folder, but leave that folder and everything above it).
    • Go back to settings, accounts, sign in options.
    • Your non-working pin will now be gone, and you can just click 'add a pin' and set it again.

    Let us know how it goes.
     
    PreciousLeb, Oct 10, 2019
    #2
  3. Anne Fuj Win User
    Can't use my PIN to login any longer

    Hi Tim,

    To further assist you in signing in to your Windows computer, you can follow the steps provided below:


    • From your
      lockscreen, check if the "Sign-in option" is available.

    • Then click the option to use PIN.

    • Enter PIN.


    If that didn't work, we highly suggest that you create a new account/PIN that you can use to log in to your computer.

    For more information on how to create a user account in Windows, you can click in this

    support article
    .

    Let us know if you need further help.
     
    Anne Fuj, Oct 10, 2019
    #3
  4. Update locked me out of computer PIN no longer works

    my windows 10 pin no longer works after update

    After today's update my windows 10 pin no longer works and the log in doesn't allow any other method of log in so I can't get to windows to reset pin, all of the proposed solutions require getting past the log in which I can't do so I am locked out of
    the computer, it is a tablet and does not have a cd drive and did not come with an install disk.
     
    BruceRaiwater, Oct 10, 2019
    #4
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Update locked me out of computer PIN no longer works

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