Windows 10: UPDATE: No Changes to Xbox Live Gold price

Discus and support UPDATE: No Changes to Xbox Live Gold price in Windows 10 News to solve the problem; [ATTACH] [UPDATED on 1/22/2021 at 8:52 PM PT] We messed up today and you were right to let us know. Connecting and playing with friends is a vital... Discussion in 'Windows 10 News' started by Brink, Jan 23, 2021.

  1. Brink Win User

    UPDATE: No Changes to Xbox Live Gold price


    Source: Update on Xbox Live Gold Pricing - Xbox Wire

    :)
     
    Brink, Jan 23, 2021
    #1
  2. Brink Win User

    Microsoft is increasing Xbox Live Gold price

    Source: Update on Xbox Live Gold Pricing - Xbox Wire
     
    Brink, Jan 23, 2021
    #2
  3. Stun127 Win User
    xbox gold and live

    I have a GOLD subscription and my son is listed as a family member. Yet when he is on the xbox he is not a gold customer and does;t seem to have access to xbox live. any suggestions?

    Moved from Community Participation Center
     
    Stun127, Jan 23, 2021
    #3
  4. UPDATE: No Changes to Xbox Live Gold price

    xbox live gold

    Hi,

    There are several possible reasons as to why you're encountering issues purchasing an Xbox Live Gold Membership. Here's a list of the common factors:

    • An outdated billing address
    • There's an ongoing Xbox Live server outage.
    • You're using a child account which is not allowed to purchase online.
    • You have an ongoing membership that was suspended due to an outdated payment option.

    For us to point you to the best approach in resolving this issue, kindly answer the following questions:

    • Is this the first time you're signing up for an Xbox Live Gold subscription?
    • Are you using a child or an adult account?
    • Are you getting any error messages when purchasing the subscription?
    • Are you trying to purchase the subscription through your Xbox One console or through a web browser on your computer?

    To verify if there's an ongoing service alert, kindly visit the
    Xbox Live Status
    page.

    We also recommend updating your billing address online. Here are the steps:

    • In a browser, go to
      My Account
      .
    • If needed, sign in to the Microsoft account you want to change.
    • Select Payment & billing, and then select Billing info.
    • Select Edit profile, and then follow the instructions to correct your billing address.
    • Try to make your purchase again.

    The Xbox phone and chat support team have access to the tool that can help determine the root cause of this issue. We also suggest that you get in touch with them. Click this

    link
    for their contact information.
     
    Catherine Cus., Jan 23, 2021
    #4
Thema:

UPDATE: No Changes to Xbox Live Gold price

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