Windows 10: Update not working on Windows 10

Hi all,

It appears i have run into an odd problem and no amount of googling has shown me any remedy.

I have windows 10 Pro installed not via an upgrade. At first i was able to use the update and security tap under settings but recently that is no longer working. If i go to the settings, update & security the top moving line runs but nothing is ever displayed or updated. I do not see any advanced options either on that page. I have attached a image of what i get.






Windows is activated and everything else functions properly.
Really unsure as to what the problem may be, so any assistance would be very welcome.

Many thanks

*Smile

:)

 

Windows 10 haven't updated to version 1511 --- How to find product key

I haven't run the ISO disk as of yet, I want the current product key in hand, on a post it note, prior to doing that, not interested in MS bullS**T about it not being needed. 2 hours online with tech support and they can't cope with the question of how
can the current product key be accessed in windows 10.

I've never owned a Apple product, but I can never see buying or having another MS product in my household after this.

NOT THE ONLY ONE

 

How to Install Windows 10 on Devices with Limited Space

Even though I have an external device with more than 40 Gb capacity and the assistant recognizes it, it still keeps asking me to free 5 more Gb from the (unit C.

I have 3'62 Gb free memory in (Unit C. It asks me to free 5'63 Gb more. That'll make a total of 9'25 GB. The assistant needs 9'80 GB free memory to update windows 10 without any external device. Does this mean that my external device will only be used
for 0'55 GB? Please I don't understant anything. I just want my laptop to work. I'd stay with my actual version but it keeps showing me ads, interrupting my work and deleting random stuff because of uninterruptible random updates. It has already freed 3 GB
and I dont even know where from.

Thank you.

 

Hi Silas,

Most probably the problem is the Background Intelligence transfer service not working or in cases, any of the Windows update related services.
Please run the troubleshooters named Background Intelligence transfer service and Windows update from Control Panel>Troubleshooting>View all and reply back with what is fixed/not fixed.

 

Hi Sumitdhiman,

I have done as you suggested and the problem remains.

From the control panel, the windows troubleshooter states: Windows Update Troubleshooting couldn't identify the problem.

Windows update service is running and Background Intelligent Transfer Service is running.

The update & security page remains as same as the image i posted.

Thanks.*Smile

 

Do a reset first before trying out other steps *Smile
Windows Update - Reset in Windows 10 - Windows 10 Forums

 

Hi Sumitdhiman,

i did the reset using the bat file, rebooted and ran the trouble shooter which now reports:

An error occurred while trobleshooting:


A problem is preventing the troubleshooter from starting. The required services are all running.

The update & security from settings is still the same.

Thanks for the assist.*Smile

 

Do a SFC:
SFC Command - Run in Windows 10 - Windows 10 Forums

 

SFC command done but with the following results:

Windows Resource Protection did not find any intergrity violations. So the problem remains unfortunately.

Thanks for your help though.*Smile

 

Hi silas,
Go to services and disable Windows Update service, reboot and enable it and see whether it fixes the problem. HTH.
EDIT: If you have any third party AV program running, stop it and use only the defender.

 

Hi brummyfan,

thanks for the input. Unfortunately that did not work. It appears my windows defender is disabled and i cannot re-enable it.

" This application is turned off by group policy


To allow this application to run contact your security admin to enable the program via group policy."


I went into group policy but was unable to turn windows defender on from there. Do you think defender needs to be running to run windows update?

I think maybe a repair install is required to fix this. Will contemplate that this afternoon.*Confused


Many thanks

 

just a point I had a similar problem do you have Norton security installed or bulldog as these do not work well with win 10 what ever they say. I removed Norton using the Norton uninstaller rebooted which set defender going and update working. then installed bulldog and got the same problem defender seems to make it very difficult to run any other av firewall. I have avira av installed and working now with windows firewall which allows windows update to work with no problems.


to add I cant remember if I had to turn on defender or if it did so its self but its just a case of sliding the greyed out arrow to on which it would not do while Norton was installed.

 

Interesting henrypug.. I do have Norton security installed. Will try a uninstall as you suggest and report back.

Many thanks*Smile

 

Well uninstalled Norton but the problem remained, ie no windows update or advanced options on that page.

Decided to do a repair of windows 10 using media creation tool. Very painless and quick and kept all my files and app. Windows Update is now working as normal.*Smile

Many thanks to all for the assist, appreciated.

 

Right glad to hear that as I could not get Norton to work with win 10, wont be trying again though as I have the paid for version of avira. now, but if it works for you all's good.