Windows 10: update problem on windows 10 pro

Hi,


I have a client's computer that is giving me fits regarding windows updates. I have done all of the standard update fixes (windows update troubleshooter, SFC /scannow, etc.) I was able to do an upgrade (manually) to 1803. I had hoped that had fixed the problem but it didn't. When I try to run windows update from Settings, I get the following message; We couldn't connect to the update service. We'll try again later, or you can check now. If it still doesn't work, make sure you're connected to the Internet.


I am definitely connected to the Internet but this version added some additional information. It now adds that *Some settings are managed by your organization. There is a option to see the settings.


These are the settings that it shows:


Intranet Update Service for detecting updates
Source: Administrator
Type: Group Policy

Allow connection to Windows Update Internet Locations
Source: Administrator
Type: Group Policy

Automatically download updates and install them on the specified schedule
Source: Administrator
Type: Group Policy

Schedule Update Install Day
Source: Administrator
Type: Group Policy

Schedule Update Install time
Source: Administrator
Type: Group Policy

Auto Reboot will not happen with logged on users
Source: Administrator
Type: Group Policy

Set Automatic Update Options
Source: Administrator
Type: Group Policy

Specifies the hours before checking for updates
Source: Administrator
Type: Group Policy

Resume Update after device turns on
Source: Administrator
Type: Group Policy

Is there a way to turn whatever is preventing updates off and get the system back to a standard update process?


Thanks in advance for any assistance with this problem.


Regards,


Bill

:)

 

Windows 10 upgrade problem, no input accepted

I really hate having to come here and ask for help, but I really am stumped. It hurts my geek pride. I have a PC with fairly modern hardware in it. It has a p8p67 pro in it. I have tried upgrading windows 10 on it twice now. Both times I have had the same result.

After windows finishes upgrading it goes to the log in/set up screen. I can't do anything. No keyboard or mouse input is accepted.

I will list some, or hopefully all, of the troubleshooting steps I have tried:

• Move keyboard and mouse to different USB ports.
• Try different keyboard or mouse.
• Restart computer, repeatedly.
• Google for related issues.
• Update Bios, because why not.
• Create boot media and revert to windows 7.

The windows 10 system restore boot media works fine with keyboard and mouse. All USB ports work in windows 7. I don't know what is wrong. I suspect that windows 10 is lacking a driver of some sort, but since the computer accepts no input I have no way of checking for which driver let alone installing it.

Please help me figure this out. If I have to revert back to windows 7 again, I am not going to get it upgraded to windows 10. Thank you in advanced.

 

Windows 10 upgrade problem, no input accepted

i've seen this when the stock USB drivers went kaput. Only ever seen it once - i used a PCI USB 2.0 card and connected the mouse and keyboard to that, and manually updated the USB 2/USB 3 drivers.

 

Microsoft to make Windows 10 updates mandatory

Well, at the moment at least, you can choose to defer upgrades. Under Settings > Windows Updates > Advanced options you need to check the box labeled "Defer upgrades". What does that do? Good question. The answer I've found might illuminate it to a degree.

http://windows.microsoft.com/en-us/windows-10/defer-upgrades-in-windows-10

I hear this only applies to Pro and Enterprise editions. But I can't verify that.