Windows 10: Update to 1903 halted by bluetooth

Discus and support Update to 1903 halted by bluetooth in Windows 10 Installation and Upgrade to solve the problem; When I tried to update to 1903 the process halted and gave me a box that told me I needed to update the drivers for my Bluetooth adapter. My Asus... Discussion in 'Windows 10 Installation and Upgrade' started by BlueArkie, Nov 22, 2019.

  1. BlueArkie Win User

    Update to 1903 halted by bluetooth


    When I tried to update to 1903 the process halted and gave me a box that told me I needed to update the drivers for my Bluetooth adapter. My Asus computer uses a Realtek RTL8821AE daughter card on the motherboard, which gives me Wi-Fi and Bluetooth connectivity. My problem is that the Bluetooth doesn't show up in Device Manager, so I can't update the drivers. Yet, Win10 update recognizes it.

    :)
     
    BlueArkie, Nov 22, 2019
    #1

  2. Windows 10 1803 -> 1903 Update Fails Because of Realtek Bluetooth

    Doesn't help. As I mentioned, I've already followed the steps outlined in the article - the problem is there is no Realtek device in my Bluetooth group in Device Manager; no such driver exists. There's also no corresponding Windows update that I could uninstall in Programs and Features for this, and no Realtek Bluetooth program I can uninstall - the only Realtek program I have is Realtek High Definition Audio Driver, which I don't think works for this. My computer doesn't even have an in-built Bluetooth device, I use an external Bluetooth Adapter (from TP-Link, dunno the specific model, and the driver I use is just Generic Bluetooth Radio). In my Bluetooth devices, there's my bluetooth speaker (boAt STONE 200), and the Microsoft Bluetooth LE Enumerator (and a clone of the same, written in very weird script).
     
    Dimensionist, Nov 22, 2019
    #2
  3. Time Lady Win User
    1903 and BlueTooth

    It’s a known bug in ver 1903:

    Unable to discover or connect to Bluetooth devices

    Microsoft has identified compatibility issues with some driver versions for Bluetooth radios made by Realtek and Qualcomm. To safeguard your update experience, we have applied a compatibility hold on devices with affected driver versions for Realtek or Qualcomm
    Bluetooth radios from being offered Windows 10, version 1903 or Windows Server, version 1903 until the driver has been updated.

    Affected platforms:

    Client: Windows 10, version 1903

    Server: Windows Server, version 1903

    Workaround: Check with your device manufacturer (OEM) to see if an updated driver is available and install it.

    For Qualcomm drivers, you will need to install a driver version greater than 10.0.1.11.

    For Realtek drivers, you will need to install a driver version greater than 1.5.1011.0.

    Note Until an updated driver has been installed, we recommend you do not attempt to manually update using the Update now button or the Media Creation Tool.

    Next steps: Microsoft is working with Realtek and Qualcomm to release new drivers for all affected system via Windows Update.
     
    Time Lady, Nov 22, 2019
    #3
  4. varxtis Win User

    Update to 1903 halted by bluetooth

    Cannot update to 1903

    O_O thats a lot of steps. Starting in a few mins. Quick question though:
    You list a set of instructions for "Windows 10 iso as an in place upgrade repair" with links, and then you included a box for "Routine troubleshooting steps" with 13 steps including links.

    Which should I be following first?

    PLEASE don't hate me for asking this as this just occurred to me. Should I try the update in Safe mode? I downloaded the MediaCreationTool 1903, but it wasn't successful in doing the update, nor was it successful in creating Usb install.
     
    varxtis, Nov 22, 2019
    #4
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Update to 1903 halted by bluetooth

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