Windows 10: Update to Windows 10 1903 failing . . . RST driver problem I think

Discus and support Update to Windows 10 1903 failing . . . RST driver problem I think in Windows 10 Updates and Activation to solve the problem; I have an ASUS K501UX laptop. It currently has Windows 10 1803 on it, an SSD with 250 gbs and 60gb free and 12gb ram. The cpu is i7-6500 and Windows 10... Discussion in 'Windows 10 Updates and Activation' started by JimJimmyJim, Aug 6, 2019.

  1. Update to Windows 10 1903 failing . . . RST driver problem I think


    I have an ASUS K501UX laptop. It currently has Windows 10 1803 on it, an SSD with 250 gbs and 60gb free and 12gb ram. The cpu is i7-6500 and Windows 10 is running in the 64bit configuration.

    I recently got the notification that the 1803 build will phase out soon and I need to upgrade to the 1903 build. Unfortunately, the Intel Rapid Storage Technology (RST) driver was too old and the update won't load.
    ASUS doesn't have a driver that's new enough and their tech support is useless. I tried installing just the driver from some other manufacturer but that didn't work. I have not tried to install the RST software and driver package from Intel because I don't know if its compatible with my laptop. That software changes the bios and it says that once the driver is changed it can't be uninstalled. I'm afraid that if it doesn't work I may brick my laptop.
    With just the newer driver installed (version 15.9.+) I get an error message when I try to update to Windows 10 1903. The error is "PAGE FAULT IN NONPAGED AREA" CHDRT64.sys failed.
    I ran skandisk and no errors were found.

    So, has anyone else had this problem? What can I do to install the new build? Is it safe to install the generic software and driver from Intel?
    Thanks for your help. Jim

    :)
     
    JimJimmyJim, Aug 6, 2019
    #1
  2. hzimmer3 Win User

    Windows 10 1903 upgrade failure due to Intel Rapid Storage RST driver

    Windows 1903 upgrade fails with message that there is a problem with the Intel RST driver. I followed Microsoft's support article

    and upgraded the Intel RST driver to the recommended version 15.9.6.1044, but this did not resolve the problem. Even updating

    Intel RST driver to the latest version 17.5.1.1021 does not enable The Windows 10 1903 upgrade to run successfully.

    I tried both update mechanisms via Windows Update as well via the Media Creation tool, both with no success no matter which Intel RST driver is installed.

    What can I do to successfully update to version 1903 ? Any help is highly appreciated.

    Helmut Zimmermann

    Cologne/Germany
     
    hzimmer3, Aug 6, 2019
    #2
  3. Windows 10 1903 upgrade failure due to Intel Rapid Storage RST driver

    my troubleshoot not working
     
    AshrafKalam1, Aug 6, 2019
    #3
  4. Pixelmart Win User

    Update to Windows 10 1903 failing . . . RST driver problem I think

    Unable to update Windows 10 to May 1903

    Unable to update Windows 10 to May 1903 version as am told that intel RST is incompatible. Have updated RST to 15.9.6.1044 as recommended. The 1903 update still fails with the same issue. Have run Windows 10 update Troubleshoot as suggested by Microsoft.
    Updates done. Makes no difference. Loaded and ran Intel Driver Update Utility as suggested by an answers.microsort.com fix. Used that to update driver to intel recommended 16.8.2.1002. Same issue. Have tried using Windows Media Creation tool to do the 1903
    update as recommended by several answers.microsort.com fixes. Same issue. Spent 8 hours on this now. Thanks in anticipation.
     
    Pixelmart, Aug 6, 2019
    #4
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Update to Windows 10 1903 failing . . . RST driver problem I think

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