Windows 10: Update to Windows 10 Team 2020 Update rollout for Surface Hub

Brink · Feb 8, 2021

We're pleased to share an update on the roll out status of the Windows 10 Team 2020 Update. Our last update shared in December can be found here.

With the start of a new year, we continue to hear from our customers that they are navigating hybrid work environments. While some companies around the world have begun their returns to the office, many are still working from home and other remote locations. From higher education to manufacturing, customers are relying on Surface Hub more than ever to stay connected and maintain business continuity. We feel a deep sense of responsibility to support our customers in this time, by providing a quality experience and ongoing transparency.

In this time of increased reliance on Surface Hub we have been laser focused on providing a high-quality rollout of the Windows 10 Team 2020 Update. We are continuously working with customers and partners and actively monitoring the deployment of the Windows 10 Team 2020 update globally.

As we look at the data, combined with the continuous efforts of our engineering teams to resolve known issues, we plan to continue the deployment of Windows 10 Team 2020 as detailed below.

Surface Hub 2S

Windows Update will be available for U.S., Germany, and other global regions in late February 2021.

Windows Update for Business is currently available globally and will remain available.

Bare Metal Recovery (BMR) image is currently available for download and will remain available.

Surface Hub (first-generation)

Windows Update will become available based on throttle regions for both 55â and 84â devices in late February 2021.

Windows Update for Business will be available globally for both 55â and 84â devices beginning late February 2021.

Surface Hub Recovery Tool (SHRT) with the Windows 10 Team 2020 image is currently available for download and will remain available.

Quality updates and fixes for known issues are expected to land for all devices during the same timeframe. Windows 10 Team, version 1703 (RS2) will remain supported through March 16, 2021. Please make sure to read the known issues list before updating your devices to Windows 10 Team 2020.
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Source: https://techcommunity.microsoft.com/...t/ba-p/1669655

:)

Brink · Feb 8, 2021

Surface Hub Windows 10 Team 2020 Update

Following our blog post from December 6th , today we are providing further information on the Windows 10 Team 2020 Update.

Starting today, the updated Surface Hub Recovery Tool (SHRT) with the Windows 10 Team 2020 update is available here for first-generation Surface Hubs.
This is the first step in our continued commitment to service our 55” and 84” first-generation Surface Hubs as we prepare to deliver the update via Windows Update and Windows Update for Business in the new year, as we do for Surface Hub 2S.
We encourage our customers and partners to review the list of known issues for this build prior to installing the update.

Happy Holidays from the Surface Hub team!
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Source: https://techcommunity.microsoft.com/...e/ba-p/2000144

Brink · Feb 8, 2021

Roll out status update for Surface Hub Windows 10 Team 2020 Update

Today, we are pleased to share an update on the roll out status of the Windows 10 Team 2020 Update. Our last update that was shared in December can be found here.

With the start of a new year, we continue to hear from our customers that they are navigating hybrid work environments. While some companies around the world have begun their returns to the office, many are still working from home and other remote locations. From higher education to manufacturing, customers are relying on Surface Hub more than ever to stay connected and maintain business continuity. We feel a deep sense of responsibility to support our customers in this time, by providing a quality experience and ongoing transparency.

In this time of increased reliance on Surface Hub we have been laser focused on providing a high-quality rollout of the Windows 10 Team 2020 Update. We are continuously working with customers and partners and actively monitoring the deployment of the Windows 10 Team 2020 update globally.

As we look at the data, combined with the continuous efforts of our engineering teams to resolve known issues, we plan to continue the deployment of Windows 10 Team 2020 as detailed below:

Surface Hub 2S

Windows Update will be available for the remaining throttled regions in late February 2021.

Windows Update for Business is currently available globally and will remain available.

Bare Metal Recovery (BMR) image is currently available for download and will remain available.

Surface Hub (first-generation)

Windows Update will become available based on throttle regions for both 55” and 84” devices in late February 2021.

Windows Update for Business will be available globally for both 55” and 84” devices beginning late February 2021.

Surface Hub Recovery Tool (SHRT) with the Windows 10 Team 2020 image is currently available for download and will remain available.

Quality updates and fixes for known issues are expected to land for all devices during the same timeframe. Windows 10 Team, version 1703 (RS2) will remain supported through March 16, 2021. Please make sure to read the known issues list before updating your devices to Windows 10 Team 2020.
Click to expand...

Source: https://techcommunity.microsoft.com/...t/ba-p/1669655

Brink · Feb 8, 2021

Important Updates on the Surface Hub Windows 10 Team 2020 Update

Today, we wanted to share some important information on the progress of the Windows 10 Team 2020 Update which started to roll out on October 27, 2020.

First, we would like to thank all the customers who have taken advantage of the opportunity to update their Surface Hub 2S devices using either Windows Update or Windows Update for Business, and more importantly, we would like to thank them for the valuable feedback they have provided on the update process.

To date, we have 70% of all eligible devices in the Phase 1 and 2 regions updated. While the majority of these devices were updated successfully, we have received feedback from a small number of customers who have encountered post-install issues. To ensure that we deliver an update experience of the highest quality, we have taken two important actions:

We have created a summary of the current list of known issues, solutions and remediations for transparency and to assist your team in diagnosing and resolving issues.

We have paused the Windows Update phased releases. Phase 1 and 2 were released per the schedule below and Phase 3 and 4 will be paused for the remainder of 2020.

Customers in all regions can continue to update their Surface Hub 2S devices using Windows Update for Business or using the Bare Metal Recovery image. For specific instructions on using Windows Update for Business to manage updating your devices, please refer to the Surface Hub Admin Guide. We recommend reviewing the known issues list as part of building your update plan.

We know that most of our customers require the Windows 10 Team 2020 Update for their 1st-generation Surface Hubs (55” and 84”) to fully update their entire fleet of devices. We continue to make progress on finalizing this release and will share more details as they become available.

Keeping customers secure is our priority. Surface Hub was built with security at the forefront and we will be actively monitoring new threats for applicability on Surface Hub. For customers who are in a state of transition between Windows 10 Team Edition version 1703 and 20H2, we will ensure those customers remain secure by extending support for Windows 10 Team Edition version 1703 through March 16, 2021.

We are committed to delivering the best quality update experience across all Surface Hub devices and to provide transparency on changes to our currently published plan as required. To that end, we will provide another update on December 18, 2020.
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Source: https://techcommunity.microsoft.com/...e/ba-p/1960897

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