Windows 10: Updated graphics drivers now windows 10 won’t log in

I updated my graphics drivers by selecting automatically search for drivers. The laptop then restarted itself and since then will not log back in. I have tried starting the laptop in safe mode too. Whichever way I try, I get to the lock screen/date and time display and the mouse and keyboard don’t appear or work

:)

 

My radeon HD 8670m graphics card isn´t useable, after windows 10 update

Hi Cadwell,

Thank you for writing to Microsoft Community forum.

• What is the make and model of the machine?
  

I suggest you to install the latest graphics drivers from AMD Drivers and Support
and see if it works. This updated driver serves both the integrated and discrete graphics.

If the drivers fail to install, the possible causes could be:

• Missing critical or recommended Windows Updates.
  
• Graphics driver and software conflicts.
  
• False positives blocked by anti-virus software.
  

Make sure, all the Windows Updates are installed and follow the troubleshooting steps listed in
Troubleshooting Common AMD Graphics Driver Installation Problems and check if it works.

Let us know how it goes.

Regards,

 

Graphics Driver for Windows 10

Hi,

Thank you for posting your query in Microsoft Community.

I understand your concern, and we in Community will try to help you in the best possible way we can.

Follow the below methods and check if it helps.

Method 1:

I suggest you update Graphic card drivers:

• Press Windows key + X and click on
  Device manager.
• Expand Display Driver from the list.
• Right click on the Graphic driver and select
  update driver software.

If the issue still persist follow method 2.

Method 2:

I suggest you to go to the manufacturer’s website of your graphic card and check for any updated drivers available there. If so, try to install them and check if it fix the issue.

If no updated drivers available then try installing the available drivers in compatibility mode.

Refer the steps:

• Download the Drive from the manufacture’s website, Right click on the setup file and select Properties.
  
  
• Click the compatibility tab, tick the box next to Run this program in compatibility mode for and select Windows.

If the issue still persist, suggest you to please get in touch with our
Xbox Support team through below link to resolve the issue:

http://forums.xbox.com/xbox_early_access/xbox_on_win10_ip/default.aspx

Our Xbox support team will assist you better in this regard.



Hope the information helps, if you have any further queries, feel free to post. We are here to assist you.

Regards,

Guru Kiran

 

Intel Graphic Driver Update

Hello,



Thank you for posting your query in Microsoft Community.



We do understand your concern and we will be happy to help you regarding this.

Please answer the below questions:

• What exactly happens when you launch the game?
• Do you get any error message?

I request you to try the following steps:

Uninstall and Reinstall the Graphics Card Drivers.

Step 1: Uninstall the Graphics Card
Drivers

• 
  Right click on Start menu.
  
• 
  Click on “Device Manager” from that list.
  
• 
  Search for the Graphics Card
  from the device list, right click on it and then select “Uninstall”. On the un-installation window, if you have an option: “Delete the driver software for this device” you may select that and then remove the corrupted drivers
  from the computer.
  
• 
  Follow the on-screen instructions to complete it and then restart the computer if prompted.
  

After the restart, please go ahead with the next steps to install the latest drivers and check if that resolves the issue.

Step 2: Go to the Computer or Graphics Card
manufacturer’s website and search for the latest Windows 10 drivers available for the
Graphics Card model and then install it by following the instructions given in the website.



I hope this helps you. If you have any further query in future, feel free to contact us. We will be happy to help you.



Thank you.