Windows 10: Updated Microsoft account password online, new password doesn’t work on my laptop

Discus and support Updated Microsoft account password online, new password doesn’t work on my laptop in Windows 10 Software and Apps to solve the problem; I forgot my laptop password and answers to the security questions so I logged into my Microsoft account online and changed that password but the new... Discussion in 'Windows 10 Software and Apps' started by Harrison326, Feb 19, 2022.

  1. Updated Microsoft account password online, new password doesn’t work on my laptop


    I forgot my laptop password and answers to the security questions so I logged into my Microsoft account online and changed that password but the new password doesn’t work when I try to sign in on my laptop. I can see my laptop under “my devices” so I assume that means they’re linked, I read on another forum that it might take a couple hours for it to update? Do I just need to wait a couple hours or am I doing something wrong?

    :)
     
    Harrison326, Feb 19, 2022
    #1

  2. Changed my Microsoft account password but windows login keeps accepting old password

    Hi,

    I have a Microsoft account (to be specific, it's a Passport account. I created it with a gmail account) and I recently changed my password and activated two-step verification with Microsoft Authenticator app.

    The new password works perfectly in any web page, but doesn´t work when I try to login in my notebook. Windows login keeps accepting old password, and doesn´t accept the new one.

    Am I doing something wrong or this is some kind of bug?

    Thanks.
     
    Axel Salomon, Feb 19, 2022
    #2
  3. Upgrade to windows 10. Current password doesn t work

    Hi,

    Thank you for posting your query in Microsoft Community.

    Sorry for the inconvenience caused. I will assist you with this.

    Please let us know

    • Are you logged in with a local account or Microsoft account?
    • Have you tried typing the password with On-Screen keyboard?
    I would suggest you to try the following steps and check if it helps.

    Step 1: On-Screen Keyboard

    You may use the accessibility options to pop open a on-screen keyboard and type the password from there to make sure you are typing the correct password.

    If the issue persists,

    Step 2:

    If you see your email address listed there, it must be a Microsoft account. You will be able to reset the password and log in if your PC is connected to internet.

    Refer,

    You can't sign in to your Microsoft account

    Hope this information was helpful.
     
    Deepak_Krishnan R, Feb 19, 2022
    #3
  4. RobGaal Win User

    Updated Microsoft account password online, new password doesn’t work on my laptop

    Upgrade to windows 10. Current password doesn t work

    Current password doesn t work incorrect. Reset password requirs some usb stick which is not in my posession. Any ideas ? Try to access microsoft account but non of my email adress is recognised so cannot try this option.
     
    RobGaal, Feb 19, 2022
    #4
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Updated Microsoft account password online, new password doesn’t work on my laptop

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