Windows 10: Updated to win 10 from win 7 and now no sound

Discus and support Updated to win 10 from win 7 and now no sound in Windows 10 Drivers and Hardware to solve the problem; So I am using an older laptop HP Dv9700, when I was running win 7 64 bit sound worked fine, updated to win 10 last night, the last night I could and... Discussion in 'Windows 10 Drivers and Hardware' started by XxDemxX, Jul 29, 2016.

  1. XxDemxX Win User

    Updated to win 10 from win 7 and now no sound


    So I am using an older laptop HP Dv9700, when I was running win 7 64 bit sound worked fine, updated to win 10 last night, the last night I could and now I don't have any sound from either the speakers or my headphones. I have been told to download either Realtek HD audio drivers or Coxenant Drivers for win 10 and have downloaded both, installed both and neither seem to fix the issue. I waited till the last minute just so I would have up to date drivers and this headache that is win 10 isn't seeming worth it.

    Anyone else have these issues and maybe has a fix?

    Thanks

    :)
     
    XxDemxX, Jul 29, 2016
    #1

  2. Updated from Win 7 To Win 10 and I am now unable to install any new software.

    Could be a corrupted User account. Is this the only User account and is it an Admin Account?

    Go to Settings>Accounts>Your email and Accounts to see if a MS or Local Account is listed, and if it says Administrator below it.

    Then on the Family and Other Users tab, see if any other User accounts appear. If not you can create a new

    Us
    er Account - Add in Windows 10,

    highlight it to Change Account Type to Administrator, Sign out and sign back into the new User Account. Test the new account to see if the problem persists, all programs work, move data over, then after a week or more we will help you delete the old account.

    If these don't help then work through the
    Windows 10 Install Integrity Checklist
    if necessary using Safe Mode or the Command Prompt from boot following

    How To Access Advanced Startup Options in Windows 8 or 10
    . Corruption which cannot be fixed may require a

    Clean Install Windows 10 Upgrade
    .

    Let us know if you have any questions and how it goes.
     
    Greg Carmack - Windows MVP, Jul 29, 2016
    #2
  3. LDPlumlee Win User
    Updated from Win 7 To Win 10 and I am now unable to install any new software.

    Hi,

    I updated to windows 10 from window 7 and have been unable to install any new software since. I get a message from user account control telling me to enter an admin password and click yes.

    There is no place for me to input a password and click yes. There is no place for me to type that password and hence no way for me to click yes in order to proceed.

    Is there some way past this? If not there is not really any good reason to continue on with windows 10 since I can not install any software to keep using my computer.

    Thanks
     
    LDPlumlee, Jul 29, 2016
    #3
  4. dalchina New Member

    Updated to win 10 from win 7 and now no sound

    Hi, first could you complete your system specs (if unsure how, there is a guide in the Tutorial section).

    Second, look at your Device Manager and identify your sound card- or refer to HP's site.

    Downloading two different manufacturer's drivers won't solve your problem. Windows 10 looks after you basic PC drivers for you. However, in some cases of older hardware, it may be necessary to use drivers from earlier OS's. If so, another fix is needed to stop Win 10 replacing the older driver.

    Other issues have been identified with respect to audio not working after updating to Win 10. You ask (Has) 'Anyone else (had) have these issues and maybe has a fix?'

    If you search the forum using the white search box above using e.g.
    no sound
    no audio

    and in particular look for Solved threads, you will find a number of cases. This topic has been quite often discussed, so you may be in luck.

    Once you have only the necessary drivers installed, see if you find anything helpful. If you solve your problem, please post back and mark solved; if not, keep a record of what you have tried, post back and list what you have tried.

    E.g.
    Solved no audio - Windows 10 Forums
    - and note the numerous specific references to specific manufacturer's drivers, so you need to be certain which one you should be using.
     
    dalchina, Jul 30, 2016
    #4
  5. Bastet Win User
    I had the exact same HP laptop which I upgraded to Win 10, this fixed the sound problem for me.
    Rightclick on volume>choose playback devices>choose speakers>click properties>Enhancements>add a tick to the disable enhancements box.
    Enhancementsis the 3rd tab along for me.
     
    Bastet, Jul 30, 2016
    #5
  6. spunk Win User
    spunk, Apr 5, 2018
    #6
Thema:

Updated to win 10 from win 7 and now no sound

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