Windows 10: Updates and lost data

Each month Microsoft does an update on my computer and each month all my data is lost. Why does this keep happening and how can I stop this happening each month?

:)

 

Lost data from hard drive, what to do now?

Well, I'm sorry to hear that it's a WD My Passport that failed on you, @tomhenry ! *Frown
I'd recommend you to try using a different USB cable with it and see if that will help your system to detect it without it disconnecting.
I'd also suggest you to go to Disk Management and see how the drive is listed there. It won't hurt to check up on the health and SMART status of the HDD by running the QUICK and EXTENDED tests from the WD's Data LifeGuard Diagnostics. Here's a link to the available software: http://products.wdc.com/support/kb.ashx?id=11ZOpD

Give these troubleshooting steps a try and keep us posted with the results!
SuperSoph_WD

 

Lost Data After Update

Hello Maddalen,



Thank you for writing to Microsoft Community Forums.

1. Which update was installed on your PC?
   
2. Which version of Windows 10 you are using currently?
   
3. Are you trying to access apps using the hot bar?
   

I suggest you to refer the article on
Find lost files after the upgrade to Windows 10.



Please get back to us with detailed information to assist you better with the issue.



Regards,

Prakhar Khare

Microsoft Community – Moderator

 

LOST DATA ONENOTE

Hi Jeff,





There are a lot of possible factors for this matter. To isolate the issue, I have a couple of questions for you:

• 
  Were there any changes made before the issue occurred?
  
• 
  What activity triggered the issue?
  
• 
  Were there any error messages appear before your device went to repair mode?
  
• 
  What troubleshooting steps have you done so far?
  

I recommend that you perform a system restore and see if you can still recover the lost data. To perform a system
restore, follow these steps:

• 
  Go to
  Control Panel.
  
• 
  Change
  View to Small icons.
  
• 
  Choose
  Recovery.
  
• 
  Click on
  Open System Restore.
  
• 
  Choose the restore point to when the issue is not occurring.
  

For more information, check to the article entitled
"Recovery
options in Windows 10" and refer to the instructions under
Restore from a system restore point.



We'll waiting for any updates from you.



Regards.